Register.com Complaints and Reviews
RatingsAverage Rating: 1.00 out of 5
Based On: 4 Reviews
Number Of Comments: 6
Damage ReportsReported Losses: $100,248.00
Average Reported Losses: $25,062.00
Most Recent Complaint
Will do anything to stop you transferring your domains
I have spent nearly three months trying to get my domains currently registered with Register.com transferred to a UK based company. Register.com try every trick in the book plus a few novel ones to block you doing this. The first block is that the authorisation codes generated automatically from their site simply do not work. You therefore have to call them to obtain functioning authorisation codes. As I’m calling from the UK that’s an international phone charge.
After sending these codes I then receive an email from the UK registering company telling me that authorisation to transfer the domains have not been accepted. After more digging I find that Register.com have sent the UK company an old email address that I haven’t used in 15 years. I go onto the Register.com site to find this incorrect email and change it but it’s nowhere to be found on my account. My whois information has my current email address too.
Another international phone call to get them to change this ‘hidden’ email to my account email. Repeat the whole previous process again. Then the UK company get another decline of registration. Another, more heated, international phone call. Apparently, because of “recent modifications to your account the transfer has been blocked” – a modification that they did to correct an error on their part I might add. To whit, apparently this time I have, after nearly three months and about $70 in phone charges maybe, just maybe got my – repeat MY – domains transferred.
The word “crooks” comes to mind every time I think of Register.com. This is only one of many complaints I have about this company.
Most Recent Reviews
Relinquishing all future control, and your money
Complaint Filed By: madasheck
On: April 29, 2013
Rating: 1 out of 5
Register.com refused the authorization codes to transfer my domains with a form letter. These are active business domains. Clearly they...
Register.com is a SCAM FRAUD company
Complaint Filed By: jays
On: January 15, 2013
Reported Losses of $38.00
REGISTER.COM is a FRAUD SCAM company. Stay AWAY. They auto renew web sites registered with them at 10 times the...
Register.com robbed my web name golfanimalheadcovers.com
Complaint Filed By: donald jan
On: September 27, 2012
Reported Losses of $100,000.00
Register.com robbed my web name and they were the register, every year you must pay a fee to register, this...
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