Hostwinds Web Hosting Complaints and Reviews
RatingsAverage Rating: 1.00 out of 5
Based On: 1 Review
Number Of Comments: 81
Damage ReportsReported Losses: $81.70
Average Reported Losses: $81.70
Most Recent Review
Charged extra without even knowing me
First I purchased a business hosting plan from hostwinds.com with 50% blackfriday discount FOR $50. after few days staff contacted me that I can’t run my website on their normal hosting plan. so I said transfer me to VPS plan and they said they will all the credits towards VPS plan but they charged extra $31.70 without even knowing me but I order $7.50 VPS plan and they terminate my business hosting plan without refunding me. and they said they will apply credits toward my VPS plan.
after 5-10 days their server crash or i dont know what happen but my VPS doesn’t work and I loose all the data so i asked to refund my money. they only refund $31.70 .
Then i contacted them and ask me to refund the remaining money they refund $25 only and next day i check my credit card statement and found that they charged extra 31.70 that time when i got transferred to VPS. I tried to login to client area and open ticket their but they delete my account and i can’t even reset password.
after that i contacted live chat support. The person said that he can’t do anything about it I have to talk to billing support and open a ticket.I said I can’t login to my account so he said open live chat again after 9:00am cst.
I don’t know what to do, I didn’t even receive the half amount they refunded.