Kixeye Complaints and Reviews

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Last Updated On: January 3, 2018

Contact Information

Business Name: KIXEYE Inc
Corporate Address:
333 Bush St 19th Fl
San Francisco, California 94104 USA

Customer Service

Phone Number: 415-400-8288
Corp Email: csmanagement@kixeye.com
Company Contact: Will Harbin - CEO
Corp Website:

Ratings

Average Rating: 1.68 out of 5
Based On: 20 Reviews
Number Of Comments: 23

Damage Reports

Reported Losses: $6,070.00
Average Reported Losses: $303.50

Most Recent Complaint

Is Kixeye a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Kixeye Banned My Account

I feel unfair They banned my account permanently 2 days ago I hope they check my account before banned me.

NAME H-A-H-A
SECTOR 1
LEVEL 40
MY ID 31584883

But this is the answer I get. I haven’t send ticket yet I’m already banned.

Violations of our Terms of Service

Greetings,

This account is no longer eligible for support due to violations to our Terms of Service (link: http://corp.kixeye.com/legal.html).

If you feel some extraordinary circumstances apply to your case you can send a letter requesting a special review of your account via US Mail to:

KIXEYE, Inc.
c/o Customer Service – DISABLED ACCOUNT SPECIAL REVIEW
268 Bush St., STE 2008
San Francisco, CA 94104

Include your account information and any information / explanation you feel is relevant to your case. You will only receive a response IF (1) we require additional information; or (2) your account has been restored. Please Note: It may take up to 45 days for the review process to be completed.

They Even banned me customer service after i spend over $1000 they would just do that i feel really unfair if they want to banned me go ahead but they have to return my money first.

15 Most Recent Reviews


More About Kixeye

Alternate/Additional Business Names and Related Games: Casual Collective, Inc. Battle Pirates, Tome: Immortal Arena, Vega Conflict, War Commander

Comments

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23 Comments on "Kixeye"

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all I want is my account ERROR23 who I forgot the email for back I just want the email sent to uninversedestroyer23@gmail.com please

I am a current (half hearted-now) player of battle pirates, one of kixeyes games. They have gouged their players since around 1/2015. The game has changed so much and the cost of everything is so high that the kids only starting now, will be unable to play at all. I have spent thousands at kixeye. They come out with new events and targets and they boost the damages so high that no one can play without coin, and many many hours of game time now. many people have lost tons of money due to kixeyes’ poor server maintentance; Their first… Read more »

also i have toons not healing in my base and kixeye has done nothing to fix problem thats bad when you can’t buy gold and toons don’t heal whats left is no game it’s rip off!!!

kixeye stoped my payments for gold with a block on my account not to excpect my moneny,,haha this is nuts been playing for over 4 years and have never had a problem with them ,,then out of the bule they block me ,why i asked they say discrepancys in my account after 4 years i don’t think so..now they will not talk to me in any way that i have tried before so i am here..to see if they and all you can see whats next?? my id 9107185

Hi everyone I play war Commander by Kixeye on Facebook,I have a problem my Aircraft Platoon will not repair, I has a level 26 Sand Storm and 7 Night Owls level 15 I have done what told to do delete cookies etc. The problem appeared at about the same time i leveled up night owls to lvl 15, Have increased platoon size added more Owls got killed wont repair. Still no go anyone have any ideas ?

kixeye does not post proper requirements for battle pirates and after taking hundreds of dollars the tell me my machine does not meet thier requirements which simply states 4 gig of ram i have 4.096 but do to a 32 bit glitch only reads 3.555 but they do not exclude 32 bit cpu’s until you make a complaint

KIXEYE support team has made a big mistake, my account WARCOMANDER ID 22148041 get a ban on the grounds if my FB is the result of a hack, I’ve done a rebuttal by sending all my official identity to the team support KIXEYEyang accordance with official identity at FB, KIXEYE very painful decision me because I played because it prohibits the FB without any problems coordinating data with the FB team, I’ve explained if my FB account is in good condition and there is no hack, support team received a report if my fb hack of a burglar entering through… Read more »
afew months ago suddenly i was bloked from purchasing, i sended ticket and they answered that they will not discuss the matter with me further said something about previous transactions but everything was fine until then. that leaved me in the middle of a brutal event and attacks from invaders with a warehouse full of dead plats for weeks after. then suddenly a few weeks ago i was given acsess to purchase and again got bloked from it same thing as before. this has become an issue am about to seek legal action against kixe and sue them.
I just got banned from War Commander for no reason. They claimed I was cheating, but refuse to show proof or evidence. I been playing War Commander for 3 1/2 years and have never cheated or Hacked, I have coined though but that not against the rules. When tried to get a hold of Kixeye they send an automated email right back saying your ticket will not be submitted, which if you look at the TERMS OF SERVICE, t*t says that they will talk to you and try to figure the problem out, instead they BREAK their own TERMS OF… Read more »

I need justice

Game: War Commander Name Game: JLW-Werkudoro Level: 38 User ID: 7592019 Sector: 213 I as a citizen of Indonesia who understand the law. and I always obey the laws of my country, or anywhere else. This study existing laws in my country (in Indonesian) http://eptikbsi16.blogspot.com/2013/05/peraturan-undang-undang-tentang-ite.html I played three years of war commander, always follow all the rules. kixeye, owner of an online game that has rules, and I always abide by the rules that have been made​​. only with a report which consider myself abuse? please learn well, you just do not notice of an issue. I dare challenge you… Read more »
Game: War Commander Name Game: JLW-Werkudoro Level: 38 User ID: 7592019 Sector: 213 I as a citizen of Indonesia who understand the law. and I always obey the laws of my country, or anywhere else. This study existing laws in my country (in Indonesian) http://eptikbsi16.blogspot.com/2013/05/peraturan-undang-undang-tentang-ite.html I played three years of war commander, always follow all the rules. kixeye, owner of an online game that has rules, and I always abide by the rules that have been made​​. only with a report which consider myself abuse? please learn well, you just do not notice of an issue. I dare challenge you… Read more »
Game: War Commander Name Game: JLW-Werkudoro Level: 38 User ID: 7592019 Sector: 213 I as a citizen of Indonesia who understand the law. and I always obey the laws of my country, or anywhere else. I played three years of war commander, always follow all the rules. kixeye, owner of an online game that has rules, and I always abide by the rules that have been made​​. only with a report which consider myself abuse? please learn well, you just do not notice of an issue. I dare challenge you (kixeya team) properly account for proof if I commit fraud… Read more »
Game: War Commander Name Game: JLW-Werkudoro Level: 38 User ID: 7592019 Sector: 213 I as a citizen of Indonesia who understand the law. and I always obey the laws of my country, or anywhere else. This study existing laws in my country (in Indonesian) http://eptikbsi16.blogspot.com/2013/05/peraturan-undang-undang-tentang-ite.html I played three years of war commander, always follow all the rules. kixeye, owner of an online game that has rules, and I always abide by the rules that have been made​​. only with a report which consider myself abuse? please learn well, you just do not notice of an issue. I dare challenge you… Read more »
Game: War Commander Name Game: JLW-Werkudoro Level: 38 User ID: 7592019 Sector: 213 I as a citizen of Indonesia who understand the law. and I always obey the laws of my country, or anywhere else. This study existing laws in my country (in Indonesian) http://eptikbsi16.blogspot.com/2013/05/peraturan-undang-undang-tentang-ite.html I played three years of war commander, always follow all the rules. kixeye, owner of an online game that has rules, and I always abide by the rules that have been made​​. only with a report which consider myself abuse? please learn well, you just do not notice of an issue. I dare challenge you… Read more »
Game: War Commander Name Game: JLW-Werkudoro Level: 38 User ID: 7592019 Sector: 213 I as a citizen of Indonesia who understand the law. and I always obey the laws of my country, or anywhere else. This study existing laws in my country (in Indonesian) http://eptikbsi16.blogspot.com/2013/05/peraturan-undang-undang-tentang-ite.html I played three years of war commander, always follow all the rules. kixeye, owner of an online game that has rules, and I always abide by the rules that have been made​​. only with a report which consider myself abuse? please learn well, you just do not notice of an issue. I dare challenge you… Read more »

agree no one should have to deal with Kixeye and be called a cheat when they didnt.. its their problem that they make ours. Years of playing then suddenly your a cheat… no real response and account closed. If I was in the states I would be on their door step letting everyone know that they should leave this company until they respect players and fix the bugs.

full of hackers

to kixeye company

im playing coming 4 years in war commander i i played game honest and respect for your game, and why in suspended can u check my accnt please ?..i hope you have a good response to me thank you and more godbless to your game this is my ID (3249303)

can`t load the game. whats up ? can you fix it ?

i had one problem with my WC.my base not show turet in my base and when im click at buildings its dosen’t show anything.I cant upgrade my tech,my worker and repairing my air.Its stuck.I cant do anything and i hope kixeye help me for this coz im also cant use my missile for event.

kixeye just held an event on war commander, now the event was full of bugs meaning that alot of people were made to do the same wave (level) over and over again, players put in complaints about this and got no response.. after the event was over kixeye started banning people for cheating on this event (not me) kixeye wont listen to reason about the bugs and when you complain the ban you from the forums aswell by a mod who is also a player call ascension. myself and my clan have decided to no longer play the game as… Read more »
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