King Games Complaints, Reviews, Scam and Fraud Reports

Company Information

Last Updated On: August 5, 2017

King Games Corporate Contact

Business Name: Ltd
Corporate Address:
PO Box 6413
London, London W1A 7DR England

Customer Service Contacts

Corp Phone Number: 207-494-1881
Corp Email:
Company Contact: Marcus Whalen - Owner
Corp Website:

King Games Ratings and Reports

Consumer Loss Reports

Reported Losses: $2,925.93
Average Reported Losses: $52.25

Customer Ratings

Average Rating: 2.01 out of 5
Based On: 56 Reviews
Number Of Comments: 134 comments

Latest King Games Complaint

Not able to advance pass Candy Crush level 725

Trying to pass 725 and received a score of 647,280; but received a message that I did not pass.

To pass you must receive a target of 450,000.

This is the second time this has happened. I have the latest update. If you subtract the two numbers you will get quite a difference in my favor.

I really enjoy this game but I now am not able to advance so I do not play as much. The skill of advancement has been taken away and no longer a game.

I open up the game each day to collect the game, to spin the wheel, just receive the bonus and the close the game, and go to other games.

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King Games: Candy Crush Saga | Pet Rescue Saga | Bubble Witch Saga

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134 Comments on "King Games"

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all the games are ‘fixed’ – when you play for free – you always loose!!! this is going on for a long time!!!

it is unfair to let us play for a few minutes and then stop us from playing because you want us to pay for a few minute more, especially for seniors citizens, shame on you

I have been asking you to update my photo . I want to play on MSN I do not like the fact you will not let medo that

I just completed Farm Heroes Saga level 332 played my gold bars to get through, got to Hero mode Did about 2 out f the 5 and my computer cut off. When I cut it back on I had lost the game I won and my 9 gold bars can’t they just send me to the next level since I completed it

I’ve never spent a dime or intend to. I stay as far away from facebook and all social media as I can get. To anyone who has lost money……………tough t***y.

Spent 16 dollars about to win the game freezes and will not let me power’s or if I buy them I will try to by powerful and the game freezes in ::) ave y o start the level over that is a rip off

ive lost a lot of cash due to your game mistakes. if you go back ypu can see how much you have taken without giving what I paid for.over 100.00 dollars what are you going o do to make it up to me?

I would like to report a person who called me an a*****e during a game of Ludo on Thursday of this month. I am not prepared to be called any names whatsoever in any shape or form

Level 1778 design/set to play has per the computer setting of candy crush it is all cheating with the players for last three years playing candy crush saga to enjoy and time pass
D**n foolish level to play

for the second time, when I logged onto candy crush soda, ALL my boosters were gone. First time amounted to about 200 units… second time about 80. WTF?

The new game shuffle cats is beyond rigged I have spent endless amounts of money on this game just for them to take it away and make it impossible to win a hand ! It doesn’t matter how set up I am . I ALWAYS LOSE ! Right when I hit 200,000 gems literally every single hand after that I have lost !

More on this subject. Copying PHONE to PHONE for a new phone and the copy doesn’t get our booster stuff. Why is that??? Where do you store them that a phone copy doesn’t get them?

What the heck, King??? I had to get a new phone. They copy the info from old to the new and somehow, Candy Crush and Candy Crush Soda isn’t copied with our boosters and stuff we purchased or won. WHAT’S UP? We have to start all over? I had like 17 lollipops ad 7 striped, 2 moves. Plus probalby 20 bombs, 10 color bombs and at least 15 fish. SO STUPID THAT YOU DON’T KEEP THAT WITH OUR ACCOUNTS, especially SINCE WE DO PURCHASE from you!!

I paid for boosters, plus won them. Now almost every other game Candy Crush goes ahead and uses my boosters without me checking it to be used. I’d give this game an 8 for fun, but programming and customer service a big 0. This only happened after I couldn’t play fir three weeks because the scree froze with 5 long buttons on it. You suggestion, Uninstall and install. Lost my money, lost every booster. Paid for more and those were boosters and tools like the lollipops and hands, they are all gone. Researched this and many who are playing are… Read more »
I spend a lot of money on this game .. bubble witch saga 2 , might not be much to some but it’s enough for me ! I wonder why when I buy gold if I use it it takes more then what I used ?, it too me not calculated right ! And also I get no credits in gold or other credits ?? I’ve been playing this game and talk to others and they say they don’t spend money ?? Idk how that’s possible , they are way ahead of me ?? I am at level 274 ?… Read more »

candy crush soda constantly crashes and kicks me off on my ipad mini why is it happening i have tried everything to fix it nothing works please help i’m addicted to this game fix it or delete it forever it does my head in

Candy crush on iPad mini and an at 1475 level and keeps shutting down , knocking me off and won’t et me play my game, then I have to start at level one. I’m real tired of this. Help

I am SO frustrated as none of the candy crush games will load on my iPad anymore…looks like it will but then kicks back to the home page! Also when it was working it would hoot me off mid game sucking down lives I bought! Think I’ll have to just give up..bummer cuz they were fun!

Why does candy crush soda keep knocking me out in the middle of a game. Sometimes it won’t load at all, other times lists be playing and screen goes black. VERY FRUSTRATING,!


I just paid $1.99 for extra lives and 3 other boosters that came as a package and NEVER got the purchase. This isn’t the first time I have not received a purchase. I am really tired of being RIPPED OFF by this crooked company. Why isn’t there a place to phone? Also, when you write to them (if you can actually send it) you NEVER HEAR BACK from them. I tried contacting them on my mobile and was not able to send b/c it would not let me choose a game from the drop down menu. I WANT MY $$… Read more »



Here we go again, these Bastards at King CC Soda Saga has beat me out my money Again,How can they keep getting away with this Bull S**t Ripping ppl off, SMDH!!!!!!! They might as well have a F*****g Gun cause that’s what they are doing is straight Robbing ppl… I’m so disgusted with the BS!! Never Again

These slick a*s ppl at Candy Crush Soda keep beating me out of my money, every time I spend 8gold bars to continue playing the game shuts down and when I get back in all of a sudden I’m back on the previous level I was on before I purchase the gold bars, less my bars I bought,all the freaking time… I want my money back…. How can I get it back? Anybody knows. Please help… Fed up!!!!!!!! $40 worth of no bars… Dammit Man


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