SwagBucks Complaints and Reviews

Swagbucks.com SnapShot

Last Updated On: April 26, 2017

Contact Information

Business Name: PRODÉGÉ LLC
Corporate Address:
PO Box 2748
Redondo Beach, California 90278 USA

Customer Service

Company Contact: Josef Gorowitz - CEO
Corp Website:


Average Rating: 1.75 out of 5
Based On: 4 Reviews
Number Of Comments: 2

Damage Reports

Reported Losses: $261.00
Average Reported Losses: $65.25

Most Recent Complaint

Is SwagBucks a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Doesn't Pay You for Completed Work

I really don’t know why swagbucks has a help tab, because they totally ignore every complaint or problem you turn in. Oh, you completed a survey, submitted it, and our system didn’t credit you? Well, forget the money you earned, you’re not getting a dime of it.
Their system is bad about not crediting you for completed surveys.

On the end of the survey partner the survey will submit, but when it reroutes and goes back to swagbucks there’s many times you don’t get the credit. I couldn’t count the amount of money I’ve lost(and most likely swagbucks earns), because they system doesn’t give you credit. It will even tell you “You just completed a survey”, but you don’t get paid for it.

I just did a product test, and I’ve don’t a few through swagbucks that I always get paid for. This one however submitted through Mindfield online, but I didn’t get paid for it through swagbucks. The survey and survey number is still up on my list of surveys to do on my swagbucks survey page, but every time I click on it, it states I already completed the survey.

I turned it into swagbucks, showing screenshots of completed survey and screenshots of it erroring when rerouted back to swagbucks survey page, it actually stated I did another survey number. But they will not give me the money of the completed survey.

I’ve clicked on the survey repeatedly, and it just keeps saying I completed this survey on MIndfield online’s end. Swagbucks system isn’t crediting it, and they won’t listen to me or give me the credit.

I am tired of wasting my time doing offers and surveys that I don’t get credit for, and there is not any customer service. They used to be really good about giving you credit as long as you showed proof of the completed survey or offer.

In the last month everything I turn in, with proof, is ignored. It’s really unfair, I got chosen for a $20 product test that I’m fixing to do through swagbucks, but if all they’re system does is error and not credit me for completed survey, I am rethinking even doing the product test. Why waste my time if I’m not going to get the earnings I’m promised.

I’m stating I lost $2, but I have actually lost a lot more than that in the last month. But $2 was the value of the most recent survey I completed that they won’t credit me for.


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2 Comments on "SwagBucks"

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No customer service, do not honor or reply to emails, forbid me from getting codes online, make it impossible to submit claims because of details requested.

What are you not receiving credit for? I’ve never heard of anyone not getting credit for their Daily Poll, SBTV, or No Obligation Special Offers. The only section I ever hear of people having trouble getting credit is on the Special Offers walls/tabs. Those "walls" are run by 3rd party businesses (Trial Pay, Peanut Labs, etc…) who sometimes don’t give the credit after you’ve actually completed the requirements for the offer. If that’s the case, you can contact that wall directly on the "Missing Swagbucks?" or "Help" link on that wall (and send any proof that you have, like a… Read more »

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