JustFab Complaints, Reviews, Scam and Fraud Reports
Last Updated On: August 9, 2017
JustFab Ratings and Reports
Consumer Loss ReportsReported Losses: $19,700.53
Average Reported Losses: $165.55
Customer RatingsAverage Rating: 1.18 out of 5
Based On: 119 Reviews
Number Of Comments: 124 comments
Latest JustFab Complaint
JustFab delivers subpar merchandise, and even worse customer service.
Buyer beware, when you go to cancel your membership be prepared to fight them to get any money refunded to you. I spent almost a month trying to get a refund. Talked to over a dozen agents who spoke with such heavy accents it was nearly impossible to understand them. One agent got so snotty with me that I wanted to reach through the phone and strangle her!
I thought I’d made it very clear that I wanted my membership cancelled. Apparently, they just cancelled the VIP portion and charged me regular price for the membership. So, I called again…and was put on hold for over two hours!! Probably because the agent didn’t want to have to deal with me.
I call again, and by this time I’m so angry I’m spitting nails! I had to cancel my bank card just to make sure these fools couldn’t get at my money.
My advice to anyone reading this would be to stay away from this company. The merchandise for the price is very poorly made. And, as you can see from my story, the customer service really isn’t about taking care of their customers….just about lining their pockets with your money!
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More About JustFab
Alternate JustFab Inc Business Names: Intelligent Beauty, JustFabulous, Shoe Fabulous, FabKids, ShoeDazzle, Fabkids, Fabletics
JustFab Reviews and Complaints
Very Misleading Company
Complaint Filed By: Gigi On: October 13, 2016 Rating: 1 out of 5
I saw an ad for the JustFab website while browsing through my Facebook. The ad specifically states that if you...
THEY ARE THIEVES
Complaint Filed By: Oksana On: August 2, 2016 Rating: 1 out of 5
Some time ago I bought shoes and a bag on their site. I cannot say anything good about the quality...
Refuse to refund due to their “system”
Complaint Filed By: Tori Green On: May 18, 2016 Rating: 1 out of 5
So I just had the WORST experience with JustFab’s new service P.S. by JustFab! I tried out the service because...
Horrible costumer service and website
Complaint Filed By: Bella On: May 18, 2016 Rating: 1 out of 5
I’ve lost millions of dollars from this website. The website is complete trash and the costumer service has enraged me...
Complaint Filed By: Jen On: April 12, 2016 Rating: 1 out of 5
Never doing business with this thieving company. If you don’t buy from them they will charge you every month that...
Stole my money
Complaint Filed By: Ellie On: April 12, 2016 Rating: 1 out of 5
I used this company once and it was back in august its now February. Recently i got a alert that...
This company is awful
Complaint Filed By: Nikki C. On: April 12, 2016 Rating: 1 out of 5
So I purchased a pair of really cute shoes from just fab. I got wrapped into some sort of monthly...
No refund, Lame Excuse
Complaint Filed By: Nan On: April 12, 2016 Rating: 1 out of 5
I had never heard of justfab.com until I saw their name on my bank statement today with a $39.95 debit....
Just Horrible – Avoid
Complaint Filed By: Natalie Davis On: April 12, 2016 Rating: 1 out of 5
I joined justfab UK 9 months ago when they offered a large reduction on my first pair of shoes. I...
Scam- Takes money monthly, then waits for consumer to forget about refund
Complaint Filed By: Pamela On: April 12, 2016 Rating: 1 out of 5
Just Fab continued to charge by credit card monthly. When I received a strange email about credits to my account,...
Lies lies lies
Complaint Filed By: Sha On: April 12, 2016 Rating: 1 out of 5
I ordered two pairs of shoes for a total of $42.35 after taxes, I received my package opened up the...
Shut Them Down
Complaint Filed By: Rachel Anne On: April 12, 2016 Rating: 1 out of 5
Well I am feeling both stupid and angry that this is such a common occurrence with this company (if you...
They are stealing your money!
Complaint Filed By: Jenny V On: April 12, 2016 Rating: 1 out of 5
This people are stealing your money in the name of VIP membership. When I email their customer service and explained...
(Not Really) a Valued VIP Member
Complaint Filed By: CrystalH On: April 12, 2016 Rating: 1 out of 5
I am very disappointed with this company, even though I “was” a valued VIP Member, I will be closing the...
6 months of “membership” charges
Complaint Filed By: Eva On: April 12, 2016 Rating: 1 out of 5
I bought a pair of shoes on Justfab because my internship colleague recommend it to me, and she even asked...
Deceptive in Transactions
Complaint Filed By: DIANA On: April 12, 2016 Rating: 1 out of 5
Justfab was not given permission to withdraw funds from my credit/debit card and fraudulently did so. It had been sometime...
These boots were made for walking!
Complaint Filed By: CarrieZ On: April 12, 2016 Rating: 1 out of 5
My daughter wanted to order some cute boots she saw. She signed up for the account and ordered the boots....
Wedding Shoes to Wedding Blues!
Complaint Filed By: Angry Don On: November 30, 2015 Rating: 1 out of 5
So my wife was shopping around for a couple of pairs of shoes to wear on our honeymoon and came...
Scam – Membership fee for 5 months without me knowing.
Complaint Filed By: Bella On: November 30, 2015 Rating: 1 out of 5
I am 16 and decided to buy a pair of shoes from justfab, unfortunately I ended up signing up for...
Complaint Filed By: toni On: November 30, 2015 Rating: 1 out of 5
I ordered a pare of shoes in August for£12.95 which was payed up front for now I find out from...