Amerigas Complaints, Reviews, Scam and Fraud Reports

Company Information

Last Updated On: December 1, 2017

Amerigas Corporate Contact

Business Name: AmeriGas Propane Inc
Corporate Address:
460 N Gulph Rd
Valley Forge, Pennsylvania 19482 USA

Customer Service Contacts

Corp Email:
Company Contact: Jerry E Sheridan - President & CEO
Corp Website:

Amerigas Ratings and Reports

Consumer Loss Reports

Reported Losses: $570.62
Average Reported Losses: $95.10

Customer Ratings

Average Rating: 2.17 out of 5
Based On: 6 Reviews
Number Of Comments: 6 comments

Latest Amerigas Complaint

Poor service, high fees

Amerigas is expensive, customer service is poor, they are billing me for 3 months tank rental, plus late fees, after I spent 8 months trying to get them to come and pick up an empty rental tank.

Spend you money somewhere else.

In the past tank went empty waiting for them to deliver and had to pay for retesting the tank. I called them in July, again in October, sent them a note in early January and after receiving billing for continued tank rental, I contacted their national customer service department.

That finally got the tank removed, but hey are still wanting late fees and rental money for the first three months of this year. The rental year starts in January.

Amerigas – 17304 IH 35 S Atascosa Tx 78002 | 210-22-0261

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Amerigas Subsidiaries

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User Thoughts About Amerigas

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6 Comments on "Amerigas"

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I tried to get Americans hooked up at my home and after weeks of calls they came and said they could not hook up service. I called the district manager and he said he would come to the site the next day he did not call we did not see him I lost half a day of work waiting on him to show up. I called back after five calls they said he was there and can not hook up gas at your home. He did not call to follow up with us or tell us if something could be… Read more »
I have been a customer of Amerigas for over 10 years in Mammoth Mountain CA. On Sat Feb 11, 2017 we had a major gas leak, the fire department cleared the house, however they had to not only turn off the gas they had to turn off the electricity until Amerigas gives them the ok. Amerigas came out Sat and said we needed to clear the snow from around the tank and near the house and they would be back on Sunday to work on the tank. We spent over 4 hours getting it done, they called on Sunday and… Read more »
March 13, 2017 I seem to have a similar issue, AmeriGas Local District Manager in Michigan alleged name “Pete M.” allegedly informed “Kathy the AmeriGas Emergency Supervisor” that the delivery driver “Josh” was to only replace the broken cap on the propane tank but not to remove the lock that they put on my tank because they didn’t give me a (30 min couretesy call prior to delivery) which is NOT [customer service satisfaction]. AmeriGas simply tell customers their propain will be delivered within ten (10) days… as if folks are to stay at their house for ten (10) days… Read more »
I called to have Amerigas fill our tank. They charged us a service fee. I called and told them to come get their tank and refund my money which they agreed to on their recorded line. Over two weeks later they picked up their tank, charged me a dispatch fee and did not refund my money. I am still fighting for my money back. My new propane company came, gave me a tank with a gauge as mine from Amerigas did not have one, and did not charge me any extra fees. I got twice as much propane for half… Read more »
I paid for propane and am waiting for them to come. I had 10 percent when I ordered and 4 hours later I was empty. I don’t think gage works right. I told them I was out and they said they will get to me sometime. I am at the end of their list today. I have filed a complaint and no one has called me back. Very poor service. Amerigas Fremont Ohio I have purchased 1200 gallons this year, doesn’t matter to them. Should I look forward to doing business with them next year. LOL Kavanaugh

Used to have Oxford office take care of us no problem. Gordonville, worst service possible. Took my money over the phone and my bank 2 weeks ago. Still no propane. When you call they will tell you what you want to hear. That "THEY ARE COMING TODAY". Wrong! doesn’t happen. There’s always some excuse when you call back. This is their business. Going to report them to the Better Business Bureau.


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