Telmate Complaints, Reviews, Scam and Fraud Reports
Last Updated On: September 25, 2017
Telmate Ratings and Reports
Consumer Loss ReportsReported Losses: $239.20
Average Reported Losses: $47.84
Customer RatingsAverage Rating: 2.00 out of 5
Based On: 5 Reviews
Number Of Comments: 7 comments
Latest Telmate Complaint
Need Training Big Time!!!
Telmate needs to train their staff!
They put a flag on my sons account because someone else used a card that wasn’t approved.
I understand that it needed to be taken care of, but why also BLOCK everyone else’s debit or credit card that wants to add money?
After talking to the supervisor I was more confused, never gave me an accurate explanation, sounded like he was reading it from a book!
Doesn’t make sense – because of one debit card, no one else can put money in their accounts.
I have an option- to use their kiosk machine and it’s always broken!
Other option is money gram, but it will also go to telmate.
But they have a flag on the account!
Telmate is the only company in this area!
They need to change “policies” and more training! Supervisor sounded confused himself!
Telmate Reviews and Complaints
Complaint Filed By: Andrea K. On: October 19, 2016 Rating: 1 out of 5
I have put so much money onto my husband’s Telmate account but yet he is still unable to call me!...
Complaint Filed By: Jae On: April 22, 2016 Rating: 1 out of 5
First of all, my experience with TelMate started out horribly. I went online to create an account and schedule a...
Complaint Filed By: kg On: March 9, 2015 Rating: 5 out of 5
Funds deposited in Kootenai County Jail commisary account through telmate never posted on inmate account though telemate took funds out...
A Bait & Switch Scam Outfit…
Complaint Filed By: Danny R Kawzinski On: October 17, 2014 Rating: 1 out of 5
Telmate recordings at the Lake County Jail in Indiana say that if your family uses their credit/debit card your 15...