Cali’s Self Storage Complaints and Reviews
Last Updated On: July 24, 2017
Business Name: Cali's Storage Facility Medina
3442 Pearl Rd
Medina, Ohio 44256 USA
Customer ServicePhone Number: 330-667-2950
Company Contact: Maria Cali - Owner
RatingsAverage Rating: 1.00 out of 5
Based On: 1 Review
Number Of Comments: 0
Damage ReportsReported Losses: $1,500.00
Average Reported Losses: $1,500.00
Most Recent Review
Storage Facility Nightmare
In 2014, we moved back to Ohio from Florida. We rented 2 small (5 by 10) units for our belongings. The price for 2 of that size was 80 a month. We figured that wouldn’t be a problem…
It has now been 3 years and we still have those 2 units.
Over the last couple of years, we have been charged ridiculous late fees, charges for one thing or another, and now we are paying $200 a month to use those units!
January of 2017 the owner told us that we owed her $1200 because we had not paid for several months. By the way, we have ALL our receipts dating back to month 1. She threatened us with selling all of our belongings if we didn’t pay her what she “felt” we owed her.
February, we started paying her $200 a month which would include any fees for late charges etc. and covered anything that would come up. From February to April, we continued to pay her $200 which added up to $600.
Now, when I went to school, 3 times 80 comes out to 240.
We overpaid to cover May, June & July.
She called us in June and said we owed her ANOTHER $1,200 due to late fees etc. and I explained to her that we overpaid in February, March & April to cover May, June & July in which out of what we paid her, there should be $360 left to cover May, June & July.
She sent us a copy of her fees, late charges etc. and stated in a phone call that she was going to have to check with her book keepers because there were other complaints of over charging!
July 31, we have to come up with ANOTHER $1200 (so she figured) before we can remove our belongings.
We don’t have that kind of money. We are low income and have had to scrimp and save every dime for food, clothing and all around daily living.
Something needs to be done about this! I haven’t filed a lawsuit yet for fear she will get angry and sell everything out of spite. We have lost sleep over this and cried a lot of tears over this.
This is NOT fair, this is NOT right! We need help & we need a miracle!