Rainbow International Complaints and Reviews
RatingsAverage Rating: 1.00 out of 5
Based On: 4 Reviews
Number Of Comments: 5
Damage ReportsReported Losses: $183,000.00
Average Reported Losses: $45,750.00
Most Recent Complaint
Lied in so many ways
We had Rainbow International do a Mold remediation and structural repairs in order to purchase my home in 2012/2013. We hired -Doug and Nick Hamilton with Rainbow International in Newark OH. The estimate reads on front page, “This estimate is for a full mold remediation including post remediation verification testing (air samples). Also includes structural repairs on the interior, gutter, flashing and brick mold repairs on the exterior and a completely new roof”. The itemized estimate is approx 10 plus pages.
Their crew put on a new roof, however we called them several times for unfinished work ( Front porch unleveled Roof, No gutter-front porch, missing flashing –front porch, both sides and ridge vent on E W home -they did not cut out ventilation in ridge vent and Drip edge was quoted, but never done). We also found multiple roofing nails in yard for some time after they were long gone. Doug had them come back and said that all work was completed.
They also pulled off the old paneling out of our family room and found mold behind the drywall. New dry wall was hung and we were told they got rid of the mold. We noticed the floor in the utility room was weak. Doug Hamilton said that he had supplies left over from the family room and would replace the floor with new plywood and dry wall the wall where the old furnace was stationed.
They also drilled a hole in the floor of the utility room for our dryer hose to vent down into the crawl space. We asked if that was wise, they assured us it was normal. Although we had to call the men back multiple times, we were told that their work was completed Rainbow International were paid in 3 installments.
We never called them back although we felt things were not handled properly. My wife complained of an ongoing odor throughout the home (musty, old mildew smell) for approx 2 years. Even when we were away from the home, we could smell an old musty smell on our clothes. My wife has severe allergies and Asthma and noticed that she was wheezing more frequently, mostly before bed. She also woke up often with swollen puffy eyes.
We decided to have the house examined – We had three reputable Environmental companies come out to inspect the home for mold. (Columbus Environmental, PurroClean and Paul Davis) All three reports revealed that there is mold in the Attic, the crawl space and throughout the house (windows, on ceiling around heat duct vents, in coat closet).
We also had a Air sample testing done, which identified the amount of and types of mold in each area. My wife had to leave the home Jan 5th 2016 because she was only getting worse and to date has not been able to return.
We called our Home owners Insurance however they could not cover the damages to the attic and crawl space as it was not an “accident or act of God that caused the damage”. We were advised to have a Roofer come in to confirm the badly installed ridge vent.
We had a Roofing company come out and did support the findings from the Restoration companies. -Estimate reads; Replace 80 Ft ridge vent including shingles. Notes: New ridge vent needs to be put on due to improper ventilation. Old ridge vent improperly installed. Our Home owner’s Insurance policy will not cover the mold damage in the attic or crawl space as it was not an act of God; storm, wind, lightening damage or other accidental causes. We had to pay out of pocket to replace the ridge vent.
New developments have been uncovered as we began packing and clearing the house for Columbus Environmental to start the process mold remediation. I had the washer and dryer moved out of the utility room because of the mold in the crawl space. We noticed that the floor was still weak in the utility room, so I pulled up the flooring to find that the old floor with the same tile from 2013 was still in tact. Rainbow international put a ¼ inch plywood on top of the old damaged floor. The floor and joist were wet, molded and rotted. While my wife was taking pictures, her right leg fell through the floor. I had to pull up all of the flooring except a small area where the water heater in sitting. This left a big hole in the house down to the foundation. The smell was so bad, we had to leave the house to air out.
Columbus Environmental started the Mold remediation Monday April 18th, 2016. Although the utility room was not on the work orders, we asked them to treat the entire area with the mold killing chemicals they use. I also pulled the bed away from the wall in the master bedroom to find mold along the wall from the baseboard, moving up approx..6 inches. And yesterday we moved a corner cabinet from the family room to find mold and chipping paint –This is from the room that Rainbow International had pulled off old paneling and drywall and replaced with new drywall in 2013.
We have sent numerous emails to Rainbow International. We also placed multiple calls with NO response. We have also filed a complaint with the BBB of Ohio. In light of the new findings, we have no choice but to hire an attorney as the issues continue to grow and our funds are depleted.
It is very concerning that Rainbow International in Newark Ohio is still going into residential and commercial areas, knowing that they are fraudulently doing work that is not up to code.
Rainbow International – 39 Anthony Dr Newark OH 43055 | 740-366-5862
Most Recent Reviews
6 weeks is over 52 weeks
Complaint Filed By: Pat
On: April 22, 2015
Rating: 1 out of 5
Reported Losses of $11,000.00
A pipe broke in the basement of the cottage. The break was not discovered for some time. Mold and mildew...
Never been more taken advantage of.
Complaint Filed By: Christine Stoiaken
On: September 16, 2014
Rating: 1 out of 5
Rainbow restoration was hired after we incurred smoke damage to our home in August of 2014. They made such a...
Complaint Filed By: larry and beverly moore
On: February 20, 2013
Rating: 1 out of 5
Reported Losses of $157,000.00
i feel we were ripped off by rainbow international, Jason and sherry barck. in 2010 we had a house fire....
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