Westgate Resorts Complaints and Reviews

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Last Updated On: November 18, 2017

Contact Information

Business Name: Westgate Resorts and Central Florida Investments
Corporate Address:
2801 Old Winter Garden Rd
Ocoee, Florida 34761 USA

Customer Service

Phone Number: 800-925-9999
Company Contact: David A. Siegel - President and CEO
Corp Website:


Average Rating: 1.33 out of 5
Based On: 6 Reviews
Number Of Comments: 7

Damage Reports

Reported Losses: $30,000.00
Average Reported Losses: $5,000.00

Most Recent Complaint

Is Westgate Resorts a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

No one has responded to cancellation

We were told this would be a vacation package that would allow us to travel any time of the year and for an affordable price that would not increase. Over time, we have never been able to use our timeshare, and whereas we were told our fees would not increase, they have.

We were never told about our contract’s cancellation policies, and although we have written letters requesting out of our timeshare, no one from this company has responded.

Our contract’s details were greatly misrepresented and the sales reps were not honest with us. No one will get back with us but they continue to take money from our accounts and attack our credit without even attempting to rectify the situation.

We are requesting that our misrepresented contract be cancelled and that our money be refunded.

Most Recent Reviews

More About Westgate Resorts

Alternate Business Names: Blue Tree Orlando 1 Ltd, Blue Tree Resort, Blue Tree Resorts, CFI Westgate Resorts, CFI Sales & Marketing Ltd., Discount Theme Park Vacations .com, FloridaVacationStore, Orlando Theme Park Vacations, Travel & Selection, Westgate Flamingo Bay, Westgate Lakes Hotel, Westgate Lakes Resort & Spa, Westgate Leisure Resort & Spa, Westgate Resorts, Westgate Resorts LTD, Westgate River Ranch, Westgate Towers, Westgate Vacation Villas, Westgate Vacation Villas Ltd., Westgate Villas, Westgate Palace


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7 Comments on "Westgate Resorts"

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Hello all, please, stay away from this company. They are not serious and their aggressive sellers are just liars. I am glad I just got the trial package for $995 for 4 getaways and 1 free week, but this is not true. You don’t find any option, it’s aways booked and the prices for the getaways are not the ones they showed you to lure you to sign. the prices are 10 times higher and its even high than buying direct form hotel. They give you 10 days to cancel the contract, but it takes 4 weeks for you to… Read more »
Horrible! We stayed at the Williamsburg, VA resort. We were told we were staying in a hotel room. This place was an old converted motel. It was extremely dirty, bugs in the room, no water pressure in the shower, phone did not work and was covered in dirt, safe is not operational, two packs of coffee for a week with no sugar or creamer, no hair dryer, old bandaids and food under the furniture, and the list goes on. We had major electrical issues and lost power. We had to notify the front desk daily with these issues as well… Read more »
I took my family to Disney on March 19, 2017 we stayed at the Westgate Palace Resort in Orlando, fl and the service was Horrible. It was my first and last time ever going to that place. When I checked in I was rushed off by staff, the lady never explained the activites that they had at the resort. Elevators weren’t working correctly so I had to wait 35 mins to get up stairs to my room. Not to mention with bags and my 3 children(5,4 and 10 months), so I had to make several trips to and from the… Read more »

Next time stay at the point Orlando it’s right behind it.

There is a Timeshare Cancellation Seminar which will be held on September 4th. If it something your interested please check out this link http://aaronsonlawgroup.com/se…. Hope this can help people in need of information on timeshare cancellation!

The grievance expressed here reflects a very common problem that continues to frustrate many timeshare owners. Often promises are made during the sales process verbally and in glossy literature touting the opulent surroundings and accommodations in exotic locations throughout the world. However, when you finally book and travel to whatever site may be available – if anything at all – you find yourself in something less appealing. The prices that you pay annually could easily have bought you a four star resort with unlimited resort destination options. When you complain about it to the resort developer, you are directed to… Read more »
I have worked with Kelley at Westgate and had a great experience. We travel the holidays as well but she explained it wa store cost effective to just transfer it to a holiday for $164 through interval instead of paying a premium to own the 4th of July. It has worked out well for us. We love our unit and have had a great experience with our rep as well as the staff during every vacation. She’s always answers every call we put out and is helpful in many ways! Hope you guys got it resolved and can enjoy it… Read more »

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