Rite-Aid Complaints

Riteaid.com SnapShot

Last Updated On: March 24, 2017

Rite-Aid Contact Information

Business Name: Rite Aid Corporation
Corporate Address:
30 Hunter Lane
Camp Hill, Pennsylvania 17011 USA

Rite-Aid Customer Service

Rite-Aid Phone Number: 717-761-2633
Corp Email: webmaster@riteaid.com
Company Contact: John T. Standley - President, CEO
Corp Website:

Rite-Aid Ratings

Average Rating: 1.11 out of 5
Based On: 11 Reviews
Number Of Comments: 5

Rite-Aid Reports

Reported Losses: $279.00
Average Reported Losses: $25.36

Most Recent Rite-Aid Complaints

Is Rite-Aid a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Category: Pharmacy / Drugstores Directory ListingRite Aid Corporation Listing

Avoid the Horrors

Dealing with the people at the local Rite Aid Pharmacy has been like dealing with the devil. Transferred my prescriptions from Savon as my secondary insurance (TriCare) was dropping Savon. Set up with Kennewick Store to do all my monthly refills on 13th, checked on 17th, and they claimed they couldn’t get info from Savon, but pushed them as I was due to get all my refills on 20th.

Discovered on 19th, they didn’t get my file, they got my wife’s, so no refills, and due to depart that evening on 1 week vacation. Asked them to confirm it all and have them ready on my return on 26th. Stopped in then, only had 1/2 of them done, and had to argue about billing both insurances, as they had only billed primary.

Other half were filled over the next 10 days, as they “got their stock in”. Tried to refill them this month, only had one ready at the agreed time, claimed two were “unfillable” as it was too early, and rest were not in stock.

Recheck today they got about half again, and insisted primary insurance would not allow refill. Call to primary revealed they never even asked, much less refused, and primary would respond positively to synchronizing my prescriptions, if asked.

Oh, they also have started 5 personal profiles on my (2 on my wife), and every time, I have to ask about billing both insurances. The assistants are generally not very smart, don’t seem to understand the concept of “I don’t know, but I’ll ask and get back to you”, and they seem to have all sorts of problems with most everyone I have contacted about their pharmacy.

I would rate them a -5, but the system won’t allow me to do that. However, I can assure you that I will be changing pharmacies for this next month, and hope I can find someone who can coordinate benefits, without having to go back to these yokels!

My suggestion is that you not take a chance with these folks, find someplace that will address your needs, and take care of you as a patient, not a number or a customer they have to reluctantly take care of.

Rite Aid Pharmacy – 901 Steptoe Ave Kennewick WA 99336 | 509-783-3413

Most Recent Reviews About Rite-Aid


Submit a Complaint or Review For Rite-Aid

Leave a Reply

5 Comments on "Rite-Aid"

Notify of
Sort by:   newest | oldest | most voted
I think it’s all about control, they want to control the people, more controlling spirit’s in the world today than ever, you either got to act and talk, and do like them, or your n outcast, I am so sick of these spirit’s the government want’s to control us, every body want’s to tell us what to do, and if I got a machine, telling me this med. is not lowering my blood pressure, don’t you call me a liar, just because you need to order some thing else instead of the cheapest thing you can find. if you ever… Read more »
I have been out of insulin for 5 day’s, I called last sunday, they said your prescription run’s out today, well I am trying to get it today, not tomorrow, they say they will call the dr. first thing Monday morning, so I call the dr. office about 12 and no fax from rite aide, so I go two more day’s with out insulin, [ not a narc. I don’t take them, INSULIN, well it’s been 5 day’s going on six, I called the dr. again at nine this morning and she faxed it in, well still not heard from… Read more »
I have been out of insulin for 5 day’s, I called last sunday, they said your prescription run’s out today, well I am trying to get it today, not tomorrow, they say they will call the dr. first thing Monday morning, so I call the dr. office about 12 and no fax from rite aide, so I go two more day’s with out insulin, [ not a narc. I don’t take them, INSULIN, well it’s been 5 day’s going on six, I called the dr. again at nine this morning and she faxed it in, well still not heard from… Read more »
I have had numerous issues with the SAME person at Rite Aid in Cambridge MD, Once she gave me wrong medication and the only reason I knew was when my husband told me how much I knew that was incorrect. Another time I left ER with my son who was screaming in pain drove 25 minutes to rite aid to pick up meds she told me they just open 45 minutes ago she wasn’t a miracle worker. The last incident I had to take my mother in law to doctor her blood pressure was so high she couldn’t even walk… Read more »
I made a phone call to Rite AID employee on 1400 Broadway in Oakland on the afternoon of December 5th, 2013 telling her that I had ordered medication a few days a go, is if ready for me to pick up now? The woman that pick up the phone said yes "you can come now. "When you got to the store I will fill it up for you". But I got to Rite AID the other woman that served me said we have to call your doctor and your insurance." I said why I was told to come in and… Read more »
wpDiscuz
Close

Follow Us To Receive Complaint Alerts

Get Complaint Alert Emails