Skin Smart Dermatology Complaints and Reviews
Last Updated On: July 21, 2017
RatingsThere Are Currently No Ratings.
Based On: 1 Review
Number Of Comments: 0
Damage ReportsReported Losses: $553.16
Average Reported Losses: $553.16
Most Recent Review
Skin Smart Dermatology Unelthical Billing
I went to Skin Smart Dermatology for a lipoma in my arm and chest. When I arrived I was asked for my insurance card and paid my co-pay. When I received my consolation with Cindy I was asked again for my insurance card. I asked what procedure I was going to have and what Skin Smart Dermatology would be billing my insurance company for, as I wanted to know if I would have a deductible. Cindy informed me that no additional billing would occur due to the code Skin Smart would send my insurance company.
Sure enough, only after my 3 visits and 3 co-pays, that I received a $553.16 bill from Skin Smart Dermatology. When I called and asked why I was billed, I was told it was due to my insurance. I explain that Cindy had told me that the procedure would not generate billing and that is why I moved ahead with the procedure. I was told that Cindy no longer works there and there was nothing they could do. When I explained that my wife and I are expecting our first baby and I wouldn’t have moved forward with the procedure if I knew I was going to receive a bill and that’s why I discussed with Cindy, I was told “no our problem”!!!
I tried several times to work out something and the manager at Skin Smart Dermatology has only been rude, then non responsive.