JW Home Improvement Complaints

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Last Updated On: April 21, 2017

JW Home Improvement Contact Information

Business Name: Jesse Wertjes Home Improvement
Corporate Address:
849 Quince Orchard Blvd A
Gaithersburg, Maryland 20878 USA

JW Home Improvement Customer Service

JW Home Improvement Phone Number: 703-899-3129
Corp Email: office@jwhi.com
Company Contact: Jesse Wertjes - Founder, President
Corp Website:

JW Home Improvement Ratings

Average Rating: 1.00 out of 5
Based On: 2 Reviews
Number Of Comments: 1

JW Home Improvement Reports

Reported Losses: $10,000.00
Average Reported Losses: $5,000.00

Most Recent JW Home Improvement Complaints

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Category: Home Improvement Directory ListingJesse Wertjes Home Improvement Listing

They nickel and dime you to death

I paid $402 through Angie’s List for a simple job time 6 hours; repaint bathroom where border was; switch out towel rack; t-paper dispenser; switch bathroom shower heads.

Replace fan; I had the rainfall shower head; and kept the one I used in master bathroom.

I provided the towel rack, etc. I did not know what kind of fan to get. Also, wanted 2 vents replaced in ceiling and one in Foyer.

I had to talk to 2 people; one who came out to took pictures wrote everything down; 2nd in office regarding costs. If they could go beyond 6 hours I a had shower they could tile.

The guy was professional but difficult to understand; he came at 9am. Then went to Lowes for fan took forever; took lunch from 12:00 to 1:30 and had to go by 4:30; ceiling vents not replaced; tiling not done.

THEN, I get an additional bill for $341:

“The Handyman Even Your Parents Would Approve Of”
JW HOME IMPROVEMENT LLC
849 Quince Orchard Blvd Ste A
Gaithersburg, MD 20878
(703) 899-3129
equinones@jwhi.com
www.jwhi.com
Invoice 633429
BILL TO
Cindy Faville
13306 Kilmarnock Way UNIT
K
Germantown, MD 20874
DATE
04/19/2017
PLEASE PAY
$342.87
DUE DATE
04/29/2017
ACTIVITY
QTY
RATE
AMOUNT
04/03/2017
000 8% Overhead Fee
8% of net job cost
1
25.40
25.40
006 Materials
Total Materials Purchased.
1
105.47
105.47
005 Angie’s List (6) Hour Big Deal Coupon-2
Angie’s List (6) Hour Big Deal Coupon (-6 Man Hours): (6)
Man Hours of Labor for Only $402! (Discount -$234.00) Value
$636
1
-636.00
-636.00
001 Man Hour(s) of Labor
$106/Hour- Hourly Rate for Labor (Man Hours)
8
106.00
848.00
TOTAL DUE
$342.87
Thank you for choosing JW Home Improvement! All work
performed by JW Home Improvement is billed at regular
rates: $106.00 per Man, per Hour + Materials (after any
applied promotions). A $35.00 late fee will be applied on all
late payments. JW Home Improvement Trash
Hauling/Disposal Fee: $150.00, if applicable. An 8%
overhead charge includes taxes and insurance. Final
Payment may be automatically charged via credit card upon
completion of all projects and an invoice is sent via e-mail.

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1 Comment on "JW Home Improvement"

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JW Home Improvement takes consumer complaints very seriously. But this person was NOT a customer of JWHI. The consumer chose not to contract with JW Home Improvement. Instead the consumer, to apparently save money, went around JWHI, and struck a “side deal”, without the owner’s knowledge. The consumer hired directly two individuals who worked for JWHI. JWHI cannot speak to what the consumer was told by these individuals, because JWHI was not involved. JW Home Improvement was not aware of this incident until after the consumer had her interaction with these two individuals. Again, JWHI did not contract with the… Read more »
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