Red Jacket Firearms Complaints and Reviews SnapShot

Last Updated On: April 4, 2017

Contact Information

Business Name: Red Jacket Firearms Inc
Corporate Address:
9653 Mammoth Ave
Baton Rouge, Louisiana 70814 USA

Customer Service

Phone Number: 800-951-1319
Company Contact: Will Hayden - Owner
Corp Website:


Average Rating: 1.23 out of 5
Based On: 45 Reviews
Number Of Comments: 135

Damage Reports

Reported Losses: $36,519.79
Average Reported Losses: $811.55

Most Recent Complaint

Is Red Jacket Firearms a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Fraudulent Company - Out several thousand dollars!

Sent (2) two complete rifle parts sets, including two receivers to Red Jacket Firearms over (3) three years ago. I was told they were near completion, over 2 years ago, and they would contact me soon for final payment and firm up address for return shipping.

I have not been contacted or received any of my items! All my attempts to contact thru fax, phone, and e-mail have gone unanswered and have failed!

I have left several phone messages over the years on the their answering machine, with their phone recording stating all calls would be returned within 24 hours? Never any response from any employee of Red Jacket Firearms.

Out several thousand dollars!

15 Most Recent Reviews

More About Red Jacket Firearms

Red Jacket Firearms is an online gun & ammunition merchant. RJF sells accessories, customizations, parts and generalized gear related to firearms and weaponry. Red Jacket Firearms is not accredited by the BBB, and currently has an 'F' rating due to many complaints filed against them and several complaints which have gone unanswered.


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135 Comments on "Red Jacket Firearms"

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yall need to get together and file a multi-State Class Action Lawsuit against RJF, its successors and/or assigns for wire fraud, larceny, theft by deception. Contact your local postal inspector’s office first, make sure you have your evidence gathered for inspection, like receipts from your bank or credit card company, and letters of complaint along with certified mail receipts, return receipts (The greeninsh postcard), etc. Then contact a lawyer willing to take on the case, and I wish you all the best of luck. glad I never fell for their scams. reality tv is rarely real, and the actors maybe… Read more »

I’ve been emailing them since January, and they promised they would send out my order ASAP. I email every month. My original order was May of 2013. I just got my Sportsman’s Guide and they are on sale from this catalog now (called and verified they are in-stock). I’m so upset that they did not fulfill my order I am emailing and calling Alkys back and demanding my money refunded.

Any luck yet??

Joe Meaux started a new company, “Aklys Defense”, and is now selling the ZK stocks under the new company. Contact them and try to have your order fulfilled.

They were a disgrace to the entire firearms community.

The guys a chomo plain and simple fck this dude and his stupid guns

They are too busy abusing children than building guns. They tried to tell us that the Katana a stripped down AR was worth the 3500 they were trying to get out of it. Now they are somehow able to sell ARs for 1300? WTF, can it be no one wants a gun that is linked to child abuse?

its not linked to child abuse… hayden is long gone 100% and has been since steph came out. I think she owns like 20% but now the one guy owns it.

Here’s a hint, if a company tells you 4-6 weeks for delivery, unless customer built to your specs, and they demand payment up front, those are the kinds of small businesses that end up closing without notice and telling customers expecting refunds, sorry, your SOL.

umm no business will ship something not paid for….

if you pay by credit card then file a complaint and money returned.

RJF is just a cover for the child pedo ring they run in the basement. They money customers give for the orders they never receive is used to buy young children from their parents. Hell, Will got bored and used his own daughters! The truth will come out very soon.

No worries guys the wait time will soon disappear and they will have ample time to do quality work. Seems ole’ Will is accused of diddling his daughter and has been legally removed from RJF. On the flip side I doubt they will stay in business very long because likely they don’t have enough sense to change the name. But look on the bright side engraved on your receivers is a name synonymous with child rape so your highly over priced junk is now worthless.

wow! I always thought the endless mess ups at the end of each show was there just because it was a TV show and they needed drama and no real gun company could be that bad.

What I absolutely do not understand, and this will be repeated on Discovery Channels blog(s) and the sponsors of this show, is how can this company (rjf) continue in business with this kind of record. They don’t follow up on orders, they don’t pay their bills, they are in trouble with the Feds, they copy other manufacturers products and add a “few” pieces of junk and call it their own design, they come up with projects are so asinine that they are laughable (jet skis converted to land machines with cannons mounted, or compact trucks with cannons mounted) and just… Read more »

I would like to know if a 1911 can be enlarge and strenghen to fire rounds of the smith and wesson 500

That is called a Desert Eagle.

I wouldn’t even try…

Saw that my comment needs to be approved before it is displayed. Wow that says it all, doesn’t it!

yes it says you think the entire world is somehow deprived if they don;t get to read your opinion.

Your poor daughter! She is married to a real baby. Such a cry baby. He whines about everything. Let them open
their own shop,

I watched this show the first season and some of the guys in the show looked liked they were professonals. But I happened to urn on m tv and the show was on, soI decided to check out what was new, (I was bored). Oh my god, I can’t believe she was stupid enough to marry that clown! When the show started a few years ago it was obvious that kris was an idiot, but now that he feels like/acts like he is one of the "owners" he is really showing the world what a jack a– he is. The… Read more »
Just a comment from an old Marine. First get rid of that braying brainless childish son in law and let his wife steph go with him. Neither one is able to get behind your CEO and when you have back stabbers like that on your team you never can have a smooth operating company. I would love to have those two brats in my command for a month. I believe they would have a serious attitude adjustment. Will may be mechanically adept but he still has a "grunt" mentality. maybe he should better still be washing choppers. He made Joe… Read more »

its a heavily dramatized show guys will is in such deep s**t he wont have enough money to feed fat kris ….look at the better business website like 802 complaints against. ..

you have to really laugh at the son in law kris,,, what a screamin idiot,, hes a getting fatter each day ,,dumba….s that is always sitting on his a* can discovery channel put this crap on tv.. and no wonder Will is going or gone broke… is this show real or did discovery make this crap up…what a joke..

and Will your son in law is metally impaired most of the time,,he could never pass a drug test..

bunch of idots watch it in Britain laughable .like vince

Oh the saga of RJ continues. From Will’s own family suing him for fraud to his lies catching up with him and costing him his FFL I do feel sorry for him. Only because he created this s**t storm he lives in every day but still blames everyone else for his problems. Its sad and pathetic. I’ve spent 15 years working my a*s off in the firearms business and not at some LGS. I started out working for Springfield Armory and now work for FNH. People like Will are a detriment to the entire industry. I know my company does… Read more »

the show used to be FAIRLY i say fairly interesting but unfortunately they have turned it into a melodramatic clown show. WAY to much bs and drama.its always some calamity going on. jesus a crisis a minute. will would last about two minutes in the real world before someone slapped his a*s silly. not to mention his unprofessional treatment of his employees. i i had to watch the show a lot or poke myself in the eye with a blunt stick i’d pick the later of the two.

otay buckwheat

All I have read is nothing but a bunch of posers acting like they are someone or informed. All the hear say crap and one fool speaking for the Ruler of Jordan like he knows what he would or would not do. Just pathetic.

Wow u hit the nail on the head!!! Thank God !!

You are absolutely right I have worked in the middle east since 1991 and that includes Aman Jordan. The King is King Abdullah and they do not do business that way. First he would never contact some hole in the wall gunshop to strike a Arms deal this would be conducted by a source working for the Jordanian Ministry of Defense. More than likely a source they have used for years and is close to the Ministry and Royal family. This is also very similar as to how the Emirates conducts business. The Kingdom would also never expose itself in… Read more »
lol well i have heard rumors that they so much in a bind and to run from legal issues , will hayden sold his share to joseph meaux!!! heard stephanie did the same …. and i mean when i say I HEARD… dont hold me to it…. just an employee there is a lil rat and tells all that goes on there lol… anyway should all be public records…. also from what i heard will hayden ran 2 other business in the ground…. guess with a lil digging anyone could find out…. ohhh and also was told this is a… Read more »

friggin hilarious,

I sent an email to them asking if they could rebuild an 1873 trapdoor, that was handed down to me from my dad, who got it from his dad. I no reply at all. Finally I stated this on their page in a comment and was told they were back logged I accepted this until on a recent episode a guy brought a completely torn up run of the mill shotgun to the shop that was also a hand down from his dad and asked if they could rebuild it. They did and then some. New barrel, new stock, new… Read more »
I know your pain, lot of customers come and go. Sad thing is, as employees we r to keep quiet because of contracts everyone signed, well some of us are better than them and have morals and don’t find it natural to lie, cheat and steal from people. so everyone can say what you want about me saying what i know is a fact… call me a liar, troll or what ever…. bottom line is i am a hard worker that lives and saves for my family and knows what the value of a dollar is, i am also one… Read more »
I purchased two firearms from Red Racket last March, got the confirmation order, and they told me to wait 6 months before asking if they were ready. I checked back with them in September and they told me to get back with them in the early months of next year. Since then, I’ve sent multiple emails requesting the status of them and haven’t even gotten a single reply back. I get the whole bit about them being busy and completing multiple orders, but they haven’t even taken the time to reply to me with a simple email. I spent over… Read more »
They say 6 months for your order …………. OK you agree to wait. Then six weeks before it should be ready I check in to make sure we are on track ! I was told things are looking good 4-6 weeks for your delivery. Then 6 weeks go by ……………..No call , no email , no return of my emails or calls. These guys are nothing but a scam. DO NOT SPEND MONEY with these clown !!!!! They steal your money and don’t even have the guts to answer the phone. After all what does it cost $500.00 a week… Read more »
When to Red Jacket about buying a 22 upper that would work on M-16. I just happen to meet Joe in the clothing store because I was not allowed in the main store. He assured me that it would work on M-16 full auto. Bought iit and received it 6 months later. Chage for shipping was $75 dollars –It Would not work on full auto — I paid to send it back and was assured that I would get full refund — NO WAY — I am still out 120 dollars– Finally gave it up. E-mail sent To Jennifer, On… Read more »
All of the people talking **** are real brave running your mouth on the internet, I bet that if you were standing infront of Will and Kris you wouldnt say s**t, and for those who are talking bad about Steph I have one question how were you brought up d**n you never talk down or bad to a women it just aint right. and as for the “backorder” issue I have bought 4 weapon platforms from redjacket for personal and when I started my company I have gotten 90% of all my gear from them Yes sometimes life happenes people… Read more »

I’ll stand in front of both of them anytime

Lol I have no issues saying something in person. Kris acts like an idiot and to side with him is foolish. Family is family business is business.. will screwed up and lost his license.. so Joe is CEO.. he seems like a good guy. In my business if someone was bashing the owner he would be fired in the spot no questions asked. Its bad for business.

So by saying life happens, it’s OK for a company to ignore a promised completion date. Then I guess when you order a pizza for delivery, you don’t mind if they deliver it the next day; because like you said "life happens". The fastest way to go out of business is to over charge for shoddy work. Second fastest way, charge your customer for a job that you can’t deliver in a timely manner.

I put it in Steph’s dumper and she liked it!

Pleas I would love to be standing there telling them to there faces that they are stealing money from hard working people…….. I would even pay my own way there if they have the ****..

Here, Here! Grown Man Status!!

Amen. This is my first time using RJF and yes there have been some delays. You doubters and haters need to just go away. Don’t order anymore custom guns. Keep getting your stuff at WAL-MART. IDIOTS!!

Don’t talk down to a woman. It is 2013, I’m sure you can get an electric banjo!

Stopped by da store the other day, dayuuuummmm. Steph got dat JACKED up grille fo real. She hot tho aint gonna lie. Shotgun couple 5 beers and good2go


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