Kroger Complaints, Reviews, Scam and Fraud Reports

Company Information

Last Updated On: August 12, 2017

Kroger Corporate Contact

Business Name: The Kroger Co.
Corporate Address:
1014 Vine St
Cincinnati, Ohio 45202 USA

Customer Service Contacts

Corp Phone Number: 800-576-4377
Company Contact: David B. Dillon - Chairman & CEO
Corp Website: Kroger.com

Kroger Ratings and Reports

Consumer Loss Reports

Reported Losses: $366.00
Average Reported Losses: $45.75

Customer Ratings

Average Rating: 1.79 out of 5
Based On: 8 Reviews
Number Of Comments: 5 comments

Latest Kroger Complaint

Rude Service

June 2 2016 I went to the store to order a cake. The entire experience was terrible…

At 6:30 I went to the counter, stood there 10 min before anyone acknowledge me. Then the lady said I don’t take cake orders, come back in 30 min or tomorrow @ 7 am; I left the store.

I came back at 7:20, the bakery lady was putting things in the display. I said do you work in the bakery? She looked me up and down and said, yea. I told her I wanted to make a cake order. She said, “WHEN?”, really nasty, and never stop stocking the display. I said, Sunday.

She never responded and kept doing what she was doing.

I went to customer service. The lady on duty was not very nice. I had to ask her 3 times, she didn’t want to get the manager.

When he did come (never gave his name), he just told me how to make a complaint, never apologized, just told me to call 1-800-Kroger.

This was @ Greenfield and 9 mile. Terrible, I will not go there again.

Kroger Location – 23675 Greenfield Rd Southfield Michigan 48075 | 248-395-7000

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More About Kroger

Alternate/Additional Business Names: Baker's, Baker's Plus, City Market, Dillons, Food4Less, Foods Co, Fred Meyer, Fry's Food & Drug Stores, Fry's Marketplace, Gerbes, Hilander, JayC Food Stores, Kings Soopers, Kroger Floral Delivery Ctr, Kroger Marketplace, Kroger Pharmacy, Loaf'N Jug, Owens, Pay Less Super Markets, QFC, Quality Food Centers, Quik Stop, QuikStop, Ralphs Grocery Store, Smith's Food & Drug Stores, Smith's Marketplace, Tom Thumb Convenience Stores, Turkey Hill Minit Market |Related Company Complaints Fry's Food Stores

Kroger Subsidiaries

Ralphs Grocery

Apria Healthcare Group

Dillons

dillons food stores

Fry’s Food Stores

Fry's Food Stores

User Thoughts About Kroger

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5 Comments on "Kroger"

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i went to the Kroger store in Houston at 12620 wood forest it took 20 minute to get gas they was changing shifts they need a better way than this to change shifts you are loosing customers with this store the store number is 713-451-8121 please stop this antiquated way of changing shifts

I went to the in Houston to get gas 12620 wood forest we had to waist 20 minute to get gas they was changing shifts, it took 20 minute while we waist this need to stop find another way to change shifts the store number is 713 451 8121 please fix this you are loosing gas customers

Never buy Kroger brand self=rising pizza. They are nasty. Very sour. I don’t know what they use to make them but, that was the worse pizza I ever tasted.

NO ONE LIKES TO SHOP THE KROGER IN GRIFFIN, CANT FIND ANYONE TO HELP YOU AND WHEN YOU DO THEY ARE RUDE LIKE YOU ARE BOTHERING THEM. AND NOW THERE ARE EMPLOYEES FOLLOWING YOU AROUND LIKE YOU ARE STEALING. PRAISE GOD FOR FOOD DEPOT AND WALMART.

You need a complaint department!!! Your employee’s are getting way out of line with the customers

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