Michigan DHS Complaints and Reviews

Michigan.gov/dhs SnapShot

Last Updated On: December 1, 2017

Contact Information

Business Name: Michigan Department of Human Services
Corporate Address:
235 S. Grand Ave.
Lansing, Michigan 48909 USA

Customer Service

Phone Number: 855-ASK-MICH
Company Contact: Maura D. Corrigan - Director
Corp Website:


Average Rating: 1.44 out of 5
Based On: 52 Reviews
Number Of Comments: 131

Damage Reports

Reported Losses: $45,464.99
Average Reported Losses: $874.33

Most Recent Complaint

Is Michigan DHS a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Inkster DHS Caseworker and case

Ive been up here since last year. In February the case worker I had was at the inkster dhs office, she put me through so much.

She tried to steal stamps; I had to appeal in order to get my stamps. By the the time I got an appt for cash, I had been applied for cash assistance a month ago, I have lost valuables from pawning and selling things just to feed my two kids. I had to go through the ringer just to get my cna license back up here.

I’m working now in cna, but back to the first case worker: she cut off my medical stating I said verbally I wanted it cut off never happened then she took my childs ss# and applied him for mi child. She should be fired- thats fraudulent. And the reason I know she did it, is because when I got the letter in the mail saying that he been denied for mi child, because child has medicaid, I called them and was told an state worker applied for it but that they could not give me the name.

The new case worker I have now at inkster keeps losing paperwork on top of paperwork, never returns my call, and when she does its for paperwork ive turned in several times already, and she needs me to re submit it.

It gets exhausting being a single mother tryna provide just, like my childsupport case got dismissed because the county of wayne is to lazy to track down an absentee parent. Wayne county is the worse county to stay in. Ive lived in washtenaw, county they helped taylor. Was the only wayne county dhs office that was professional.

Something needs to be done with how dhs workers act towards a client. My first caseworker called me private and said nasty things to me because I called lansing and complained about her. And the inkster supervisor is even nastier with her attitude.

15 Most Recent Reviews


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131 Comments on "Michigan DHS"

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This complaint is for S. Kincaid at the Macomb CO Warren District This worker NEVER returns phone calls no matter how many times a day I call her or leave messages. The Warren office does not pick up their phone either when you press the “emergency key”…so much for having that! S. Kincaid is very rude and when you speak to her you can literally hear the annoyance in her voice like you are wasting her precious time sitting at her desk. At the end of Sept I quit a job and started a new job in Oct. I went… Read more »

For over three years now with a certified state board physicians diagnosis, I have been unable to receive cash assistance. The condition is getting worse and still as of today September 18, 2017 I have yet to receive my entitled monies. I have met others with this condition and diagnosis that have no problem with the state disability assistance program. WHY??? I am physically impaired and not being treated fairly.

I’m a disabled, single woman with cancer. I requested SER for EVICTION prevention as my worker failed to assist me in an informative and timely manner for transportation in January for my cancer treatments. I’ve been paying for transportation out of pocket and denied any eligibility for further assistance. Now I’m facing eviction due to lack of funds that are going into transportation instead. I went to court July 25, 2017 for the eviction proceedings. The court ordered eviction wasn’t good enough. I was denied State emergency relief because the notice was an order signed by the judge. I applied… Read more »
I am a disabled mother of one. I have been receiving SSDI and Medicare for years. I lost Medicare part B in December as a result of not being able to pay the premium. The premium was being taken out of my monthly check until it was stopped in Aug 2016 due to substantial gainful employment. Well I stopped working in Oct 2016. so no premium was being paid from Sep -Dec. As a result I lost my insurance. The problem with that is I had a kidney transplant and need to get my meds and visit the doctor. Because… Read more »

Daughter had a baby May 5, 2017. Unemployed. Actively seeking work.. Has worked since she was 14. Now 27. Why cant she get some kind of cash assistance??? She only receives Medicaid, f.s.. Moved back to Michigan in December 2016 has her masters and cannot find a job (that pays for her masters)

Went from Oakland county to shiawasse county Dhs…been getting food stamps for about 3 years..been getting wages match concerning my husbands income wasn’t reported recently…I filled everything out correctly some renewals were done online, if not online was done by paper. He gets paid weekly…well since I guess by year and half ago the case worker has been putting my husbands income as bi weekly..I even sent pay stubs I had no idea how their formula is done or how they do the formula..I don’t know what to do…I’m freaking out…I didn’t do anything wrong…I did what I was suppose… Read more »
ERIC MILES of Taylor Michigan MIDHHS absolutely should be FIRED. He called my elderly friend after she’d submitted an application simply for food assistance (out of concern that her unemployment pay was about to expire – and she was panicky and concerned that she’d been eliminated from her job and this is the first time she’d ever faced a situation of no pay & no ability to pay for FOOD coming in, and apparenlty no interest in anyone else hiring her) to basically tell her she can’t get food assistance until she is HOMELESS (he actually said this). He degraded… Read more »
There is a huge issue with Lenawee Dhs!!!! Have have re applied multiple times from may till now also I have called, sent all paperwork that need to be sent. And I have been with out food assistance for a family of 4 since may31st 2016. And With out insurance since December 8th 2016 ….my case work lisa brown States she never received any other information that I would had deliver email and Send via usps. Supervisors never call you back as well!!! My daughter suffers from severe ADHD and is starting to run out of her medication. With out… Read more »

There’s a problem in Wayne County, Michigan with DHS workers not calling at scheduled appointment times and returning calls. Even the case worker’s supervsiors don’t return calls. It’s also hard to reach the front desk by phone. As a result, applicants lose food assistance due to workers’ ignoring behavior.

I am in agreement with Billy, something must be done to all these DHS workers that are mistreating less fortunate recipients like us. I was thinking a class action lawsuit. I was thinking of trying to write our state representative. I want to write The Center For Civil Justice on these issues. Many people are complaining and its starting to add up. I have been through many of the same troubles many people on this site have mentioned. These workers are doing these injustices across the board. I believe we have enough complaints that warrant DHS caseworkers to be charged… Read more »

I’m up for that too. Today my worker in Wayne County, Ms. Goode, said “I don’t care who you call, you can call Lansing. I’ll still have a job and you need to get one.” Then hung up on me.

ERGENT to all Michigan complaint posters (especially Detroiters) This is a GREAT website, the problem is when you JUST post these serious issues on a forum only, and not COMBINE each complaint issue to a Social-Service attatched Authority entity who CAN and MUST do something about the Inhumane ways Fia case workers treat their clients, Nothing will get done please understand that as long as these case workers can misuse and Abuse clients and still sit back and get their paychescks without worry of any reprocussion or Repremand, they WILL continue the degrading Circus-Hoop-jump games they put their clients through… Read more »
The APS from Maries Shipp, Lavon Lafayette, Jimmie Harris and Sandra Mose out of Genesee County are involved in corruption with my case out of Ingham County despite the fact I Reside in Eaton County. They falsified paperwork. Lied and said I consented to APS services. They with held paperwork for me to complain. They never investigated the doctors who made the complaint. My medical records are missing and they did not try to find them. They were very unconcerned despite the fact I had two undocumented cardiac arrests,a descending colon, three blood transfusions. They tried to give me the… Read more »


Started as homeless and pregnant trying to get my job back, that was in Maegg. I’ve since been calling for two months as my social worker from my adoption constantly trying to get a hold of ANYONE at the Pontiac office. I’ve tried e mailing her. Her name is N. Reed and she needs to be dealt with because I’m sure if I was a crack head trying to seek my benefits for drugs,I’d have them already. SICK OF DHS

Joey Lyricalmindstate Reichard

you can add grand rapids kent county to the list of horrible workers they don’t answer the goddamn phones these people need to be reported on and fired

I put in for tax relief over five times in four years trying to get some help with my back taxes an my worker kept on telling me that your home is not in foreclosure,then I proved it too her an everytime I put in they kept on shooting me down for all kinds of reasons that didn’t apply to me. Stalling tactics,they let the clock run out on me on purpose my case is still pending,while my home was sold,right from up under my feet.

My son is Special Needs and I am his Representative of his Food Stamps, and also Social Security and Disability. Every little bit helps, and I make sure that I mail all documents for all people in the household, and that’s twice a year! Here name is Mrs. Denise Greer Greerd3@michigan.gov. I make sure that everything is done accurately, but with this worker it makes no difference. I think that she has so many clients that she become completely turn around, which is understandable, It appears to get anything done, it always has to be over her head, and that’s… Read more »

I applied for a home health aid. I had my interview in June 2016 it is now Nov.2016. My application has been approved my care givers application on champs has been approved. So I called her today an she accused me if just wanting the money. Yes I do want the money approved so my caregiver can get paid an so I can get the help my doctor said I needed. Then she hung up in my face. Can some one Please tell me who I should call.

So I got my notice to appear for a Pre Hearing and on the second page that they sent me was the request for hearing for a TOTALLY DIFFERENT PERSON!?? Again my question is what’s so hard about keeping up with paperwork? That’s why when I send my proofs with all my personal info I black out all info a thief could use. I don’t feel safe sending the state my info?????? Somebody can’t read or has a serious case of un diagnosed dyslexia!!

K.Lewis from the 7 Mile and Gratiot has a personal vendetta against me because I related to her that her office hasn’t got a clue as to how to run smoothly. Basically I told her I was tired of them sending me letters that were a lie!!!! I described in great detail how it was that I turned in my paperwork at the office in person. Saw the girl stamp them and chuck them in a bin so I know I turned in the paperwork. Then I get a message that she did find my paperwork in another file?! But… Read more »
Everyone on here is stating my same complaints. It is shocking and just plain horrible. I am a masters’ degree social worker, and I have been trying to negotiate this system on behalf of my blind brother with the same results. Constant screwups. I am his designated representative, but they can’t even get the addresses on the mail right. Naming names here :MLyndsey in the Macomb DHS MtClemens office. Never had problems until she became his caseworker(Specialist). Finally found out her supervisor’s name- Webb. She is also unresponsive. You can call both on any day. If you are lucky you… Read more »

I am Responding with my Email to further discuss this with you. I have been dealing with Macomb DHS since 2007 and I have 20 Hearing and 3 Circuit cases and Recently I have a Major issues without help of any worker. I have turned it over to Civil Rights and Congressmen Sandy Levin office. I would like to file a Class Action Lawsuit against the Macomb County DHS for breach of confidentiality and erroneous errors and discrimination

Hi – I am interested in talking to you. This past week I got word that our hearing was decided in our favor. This is the second time I have had to take an issue to a hearing to get any response at all. The last time the worker admitted error. This time, I am still waiting to see if the ruling fixes anything. The last time I heard anything from M. Lyndsey. the specialist, she had closed the case. I guess we have to wait until Oct. 11 to see if they put any money into his FAP account.… Read more »

My case ends up being closed every time I’m scheduled for a telephone interview and they never call and hardly ever return my calls. Pitiful.

I was frantic the other morning because I thought that I missed my phone interview call from my case worker, about the FAP. I fell asleep right NEXT to the phone. I wake up, look at the time 8:30,( she was supposed to have called at 8:00) and scream ” did she call”?! My husband said that NO one had called that morning.I leave a message with her apologizing for “missing” the call.Do these people EVER return calls? Now, on my email there is a message from DHS about a “missed interview” . I don’t have Adobe reader so I… Read more »
My case worker Ms.Banner. at the Taylor Office is a piece of work.I sent my.pay stubs for proof of income before the 31St of last month for my food stamps.For.my phone interview. I waited by my phone on the date and time that was on the letter for it.She never effin called.and she had enough nerve to send me a letter saying I missed the interview. BULL! SHE is effin lazy to pick up the phone to call me like she was supposed to do.why get paid for a jon if she won’t do it.And My food was decrease from… Read more »
Lajuanalwayskeepitonehunnit Jo

I think it is beyond unfair for the State of Michigan to send out overpayment letters after 16 years. Where have these letters been for all this time? Clearly someone did not do their job and it is their negligence why these debts were not taken care of years ago!!! I’m aware the State of Michigan is thirsty and broke, however, it is completely unfair considering that the Treasury Department can only go back 7 years! I paid them 16 years ago and 16 years later I get an overpayment letter with no explanation!

Intelgntpanther@gmail.com. we have a class action. Lawsuit about this case if you are interested in joining contact via email.


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