PROFOUND Foundation Repair Complaints and Reviews
RatingsAverage Rating: 1.00 out of 5
Based On: 1 Review
Number Of Comments: 0
Damage ReportsReported Losses: $950.00
Average Reported Losses: $950.00
Most Recent Review
Broken water line - refused to pay, ignoring my messages.
Profound Foundation Repair broke the water line at the edge of my foundation. The front yard flooded with water just hours after the crew left.
The plumber said that the line pipe separated as a result of the lifting of the piers.
I called Kenny (Profound owner), and his response was “look at the fine print on the contract, i’m not responsible for your plumbing”.
I also noticed 3 shut off sprinkler zones. The sprinkler repair guy found that the sprinkler cable was broken at the same location where they dug the hole for the pier.
Kenny refused to pay for the plumbing repair, and kept ignoring my messages.
That’s not what i expected from a company that claims “customer satisfaction” and “life time warranty”
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More About PROFOUND Foundation Repair
Profound Foundation Repair LLC - Denton County Foundation Repair | 940-498-2090