The Brick Canada Complaints and Reviews SnapShot

Last Updated On: December 27, 2017

Contact Information

Business Name: The Brick Ltd
Corporate Address:
10705 101 St NW
Edmonton, Alberta Canada

Customer Service

Phone Number: 780-497-4900
Corp Email:
Company Contact: Jim Caldwell - President
Corp Website:


Average Rating: 1.00 out of 5
Based On: 3 Reviews
Number Of Comments: 2

Damage Reports

Currently No Reports of Damages.

Most Recent Complaint

Is The Brick Canada a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Did not honor my 5 year extended warranty, after 1 year

I bought a couch with the extended warranty; paid an extra $250 for 5 years, so it would cover any damage considering it was a white couch.

I accidentally burnt a small cigarette hole in it.

They gave me the run around.

After 2 months fighting with them, they decided to replace the couch. So what did they do? Bring the wrong couch.

I had to wait anther 2 weeks, of fighting with them again.

Finally got the couch. Then they told me my warranty is now no good, on this new couch.

I only had the old one for 1 year but bought the warranty for 5 I don’t get it.

The Brick – 392 Silvercreek Pkwy N Guelph Ontario N1H 1E7 Canada


Leave a Reply

2 Comments on "The Brick Canada"

Notify of
Sort by:   newest | oldest | most voted

Lied to about delivery lied to about instalation . Head quarters doesnt care and the executives are too spineless to do anything . Lets hope a class action lawsuite is filed by someone someday .

I would really like to speak to the CEO of The Brick . I am beyond words I cannot be more discussed on how I have been treated and how badly the furniture has been . I have been in tears many times and can’t not stress myself out any longer .


Follow Us To Receive Complaint Alerts

Get Complaint Alert Emails