Wesley Berry Florist Complaints and Reviews

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Last Updated On: September 14, 2017

Contact Information

Business Name: Wesley Berry Florist Inc
Corporate Address:
2985 Haggerty Hwy
Commerce Township, Michigan 48390 USA

Customer Service

Phone Number: 248-668-2881
Corp Email: ceo.assistant@800wesley.com
Company Contact: Wesley Berry - Owner
Corp Website:


Average Rating: 1.00 out of 5
Based On: 32 Reviews
Number Of Comments: 8

Damage Reports

Reported Losses: $1,399.40
Average Reported Losses: $43.73

Most Recent Complaint

Is Wesley Berry Florist a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Florist scam

I “googled” florist Palm Beach Gardens. Wesley Berry advertised themselves as a family owned and ran local business. I came to find out (the hard way) that not an iota of the above description is true.

I ordered a very special orchid arrangement, upgraded it to deluxe to be delivered next day to my best friend in Palm Beach Gardens. They advertised price minus 20% plus free delivery. More than 20% is re-applied by the various additional charges. ie vase, gift card, handling, sales fee. My special occasion orchid went from $99 to $169.7. Because it was an especially important occasion we decided to accept the fee.

My friend sent us a photo of the orchid. To say I was astonished would be putting it mildly.
This arrangement can be bought for $30 in Walmart.

I contacted customer service and was shuffled onto an out of the USA call center where the agent couldn’t understand a word I said. BTW I could barely understand him either. I’ve written to customer service. No response.

As we charged the amount we are holding that on our card pending the outcome of our complaint.

NEVER. NEVER order from this lying cheating company. It’s a SCAM.

Jean M.

15 Most Recent Reviews

More About Wesley Berry Florist

800wesleys.com | customerservice@wesleyberryflowers.com


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8 Comments on "Wesley Berry Florist"

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Hello everyone am here to testify how i got my loan from Mr.Daniel after i applied several times from various loan lenders who claimed to also testify right in this forum,i thought the testimonies where real and i applied but they never gave me loan. I was in need of an urgent loan to start a business and i applied from various loan lenders who promised to help but they never gave me the loan.Until a friend of mine introduce me to Mr. daniel jackson who promised to help me and indeed he did as he promised without any form… Read more »
THE WORST COMPANY EVER!!!!!!!! Called to place an order for a funeral on 2/13/16 to be delivered 2/14/16 and flowers were not delivered. on the phone numerous times with the company and put on hold numerous times and got disconnected numerous times. Needless to say this was one of my best friends funeral that was out of state and not only could I not be there due to my job but now my flowers were not there as well. their employees could not understand a word that was being said had to spell everything and they would still misspell everything.… Read more »

The WORST! I ordered flowers 1/23/16 to be delivered 1/24/16 between the hours of 3-5PM to a Funeral Chapel. I was assured of the delivery time and that I would receive confirmation as well as a picture of the selected bouquet via email. Bottomline….it never happened. I called today, Monday 1/24/16 to verify delivery. I find that they were not delivered…however, the person at Customer Service, Pamela, who attended my query began with “What’s going on?”. I asked for a full refund which Pamela promised would take 3-7 days. …The WORST!

I ordered flowers on 2/27/15 for a sick friend who has pancreatic cancer. I spent an hour choosing something that didn’t look like a funeral arrangement; it’s called NOW AND ZEN. What was received wasn’t remotely similar to my order. My order cost $198.50. I have sent 4 emails and no response so far. I will never use their services again and will dispute the charges on my credit card.

On Saturday morning I realized my mom was going to be in the hospital for a few days. I left that day and arrived later that evening to surprise her in the hospital. My Boyfriend had to work this weekend and felt bad that he couldn’t go, so he sent her flowers, made the order on Sat, June 14, so they would be delivered Sunday, June 15. The response was postive confirming the address, and date of delivery. The thing is, once the middle of the day rolled around, we realized the flowers were not there yet, so we made… Read more »
Wesley Berry flowers is a horrible company. I ordered flowers on 2/20, with the specific instructions to leave the flowers on the doorstep because the person receiving them has a concussion and would more than likely not answer the door, but they have several roommates. That request was ignore, and they were not delivered. I had to call using several different methods, because it is difficult to get a real person on the phone. Finally, I was informed they were not delivered but would be deliver on 2/21 between the hours of 8-5pm. Around 5pm, on 2/21, I had not… Read more »
I ordered 4 different bouquets for my relatives on valentines day. One was actually delivered, a day early, but delivered. I haven’t asked her what they look like yet. The second order was delivered, but the wrong flowers. Not just kind of wrong, totally wrong. Ordered my Grandmother daisies, she got red and pink roses. I got the daisies and roses because it reminded me of a special moment from our past. But at least she ended up getting SOME flowers. Ended up talking to them and getting a $19.99 service charge refund. I ordered flowers for my sister that… Read more »

Stop…Stop…don’t do business with this company as it is a switch & bait org…..and their flowers are awful.


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