Avas Flowers Complaints

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Last Updated On: June 19, 2017

Avas Flowers Contact Information

Business Name: Avas Flowers LLC
Corporate Address:
373 South Main Street
New City, New York 10956 USA

Avas Flowers Customer Service

Avas Flowers Phone Number: 877-638-3033
Corp Email: contact@avasflowers.com
Company Contact: Jorge Delgado - Owner
Corp Website:

Avas Flowers Ratings

Average Rating: 1.07 out of 5
Based On: 470 Reviews
Number Of Comments: 294

Avas Flowers Reports

Reported Losses: $30,255.51
Average Reported Losses: $64.37

Most Recent Avas Flowers Complaints

Is Avas Flowers a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Category: Florists & Nurseries Directory ListingAvas Flowers LLC Listing

Beware of Ava's Flowers

A dear friend recently wed for the first time, out of state. She planned a beautiful wedding but family was bickering, to the point where she finally gave up and got married at the courthouse.

I felt terrible when she sent a selfie via phone snapped by the judge who performed the ceremony. No family, no friends, no party, no flowers. But they looked happy and it was the sensible thing to do.

I decided the least I could do was send a fabulous bridal bouquet asap, so I looked online for a local florist to deliver. Avas Flowers came up and looked so promising that when I couldn’t find exactly what I wanted on their site, I called them.

I was able to find a perfect bouquet for $49.99 with a white ribbon added. When I asked for the card to read “Congratulations! With Love” from me, I didn’t realize that costs another 5 dollars. I thought the card was the small card that always comes tucked into floral deliveries, not a full-size card.

Forget the last minute sale, and same day delivery promos on the website, It’s all marketing hype.

I ordered Saturday. On Sunday, 15 limp tulips with a card and white ribbon were delivered and I was charged $107.00.

I called Avas as soon as I saw the photo. They offered to retrieve them and give me partial store credit! Tacky, tacky, tacky.

Eventually they agreed to correct the mistake and send the right bouquet.

On Wednesday another bunch of droopy tulips, and 5 small iris buds were delivered. Still not the lavish, Premium bouquet as pictured and paid for.

This time I was offered a 20 percent discount, which apparently I should have taken because now there is no communication at all from the company.

Avas might be “Family owned” and local alright, but in NJ, not in my friend’s neighborhood. Telling me a 20 percent discount (off 107 dollars for a bunch of sorry tulips instead of something really special ) is the best they could do for me is outrageous.

I sent pictures of what I ordered and what was delivered, and pointed out specifically what was missing, to no avail.

Do not be lured into doing business with this outfit.

15 Most Recent Reviews About Avas Flowers


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294 Comments on "Avas Flowers"

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Have never been disappointed in a simple flower order, but boy did Ava’s Flowers change that experience. Please don’t use Ava’s Flowers if you want your order to arrive, as you ordered, and on time. 1) I ordered an arrangement for same day delivery around 8am on a Monday. 2) I received an e-mail saying “unable to deliver” on Tuesday–and a statement saying a re-delivery would be attempted. 3) I called the friend receiving the flowers (had to spoil the surprise) to ask if flowers were received on Tuesday evening–no flowers. I e-mailed Ava’s customer service. 4) Ava’s customer service… Read more »
Avas Flowers is an absolute RIP OFF! I ordered flowers from AVAS FLOWERS for my Mom for Mother’s Day…I ordered them early because she just got out of LIFE THREATENING surgery and I wanted to cheer her up and make her feel better. At 7 PM…we are still waiting…still no flowers. We get a text saying the flowers HAD BEEN DELIVERED! NO, they had not! I called their “Customer Service” at Ava’s Flowers and they REPEATEDLY hung up on me! Their site says they are open 24 hours “Call us” BUT THIS IS A LIE! Their phone service is awful.… Read more »
I ordered flowers from AVAS FLOWERS for my Mom for Mother’s Day…I ordered them early because she just got out of LIFE THREATENING surgery. At 7 PM…still no flowers. We get a text saying the flowers HAD BEEN DELIVERED! NO, they did not! I called their “Customer Service” at Ava’s and they REPEATEDLY hung up on me! Their site says they are open 24 hours “Call us” BUT THIS IS A LIE! Their phone service, after being on hold and negotiating through one of the worst phone systems, it hangs up! Their rating is ZERO! The only thing they did… Read more »

I have used them several times and everyone seems to be very happy with the arrangements. Many have sent pictures and they looked beautiful. You are aware that a LOCAL florist fills these orders.

Avas Flower is flat out horrible!!! I dont recommend anyone ordering from here for busniess or personal! Still have made it right!!!! Ruined a very specail day, which i could never be replaced!!!!

I believe it is a total scam as I am reading through all of your experience, I encounter the same thing in the last 3 days. I ordered flowers on Thursday to be delivered, today after numerous phone calls, speaking with agents, supervisors since 8:51 am and last with Henry ( I don’t believe its his real name) but is the floor manager, I get the same answer, they need to call the shop in California to make sure it was or wasn’t delivered in order for me to get my refund. Let me tell you, whoever the company (… Read more »
very dis-satisfied customer
I placed my order on Sunday April 9th, 2017with the Avas Flower Shop in Landisville, PA and the man promised me that it would be delivered to the funeral home Mon evening by 7:00 p.m. April 10th so it would be there fresh for the services at 10:00 am. On Tuesday, April 11th. I had a phone call on Tuesday, April 11th AM to tell me they did not deliver the flowers and they did not get to the funeral home. They promised then they would deliver it to the daughter of my deceased sister at her home. She did… Read more »

Ordered flowers for my mother in the hospital on March 30th was suppose to be delivered the next day. They never showed up. Over 1 week later, still no delivery and several phone calls trying to get a refund, with no luck. They said today they will refund, but I won’t hold my breath. Will NEVER use this company again!!

paid for premium and sent something way less. claim substitution policy but customer service is terrible. order local and save yourself. dont care about anything but taking your money

This company is a SCAM – Wrong plant flower arrangement was delivered – AvasFlowers representative verbally admitted multiple times that what was delivered was a mistake but nothing was done to fix the issue. FYI – Plant Flower arrangement was a JOKE! Could have put the arrangement together for less than $15 and was charged $86. This was their Premium-Large item too. Company admitted delivering the wrong item but did NOTHING to correct the issue and has kept the money. Please share so no one else is scammed. FYI – I guess one must never talk on the phone anymore.… Read more »
COMPANY IS A SCAM! DO NOT USE THIS FAKE COMPANY. Ordered a plant for my sisters birthday on 3/13 to be delivered 3/14, for her birthday on 3/15. Avas immediately charged my credit card on the date of the order. There was no information available on the sight that I was referred to for tracking my order, so when I didn’t hear from my sister by the 15th, I started to call the company. I was not able to get through until a week after I placed my order, and then only after spending more than 2 hours on the… Read more »
I will not use this on line order service again my order was not delivered on time and canceled by avas for some reason. I called and one person said thay we deliverd and another person said there was no order and there was not one fluent American agent that I could understand and on top of that my order was charged $18.more to use this service. was the worst customer service ever and I asked for a refund and use anther service and they said flowers were delivered and the recipient said they were not I did get the… Read more »
DO NOT USE Avaflowers.net This is what I ordered and this is what I received. I know better to order flowers from a place like this but I really thought I was going through a local florist. Because I didn’t complain within 48 hours they REFUSED to give me a refund. Instead they first gave me a $15 STORE CREDIT (as if) and then after a very heated discussion they still only gave me a 10 percent discount. $8 from an $80 purchase!!!! So not that it will do much good and I hate when people ask me to do… Read more »
My first experience with Avas flowers will be my last. My order was supposed to be delivered to a friend in a hospital on the 12th or 13th of February. The Avas location several towns away was apparently given the order even though there was one in the same town as the hospital. I then found out that they would not deliver it to the hospital. They delivered it on the 14th to my friend’s husband who then had to deliver it himself. The product (the large dish garden-$100) came instead in a birdhouse rather than a basket which is… Read more »

My daughter did not receive the flowers that I ordered for her birthday. I also was lead to believe I was speaking with a local florist in Williamsburg, Va. I am now trying to get a response to my complaint and so far my emails that I am sending to the address I was provided keep bouncing back. The arrangement that was sent was disappointing because of what I paid.

Buyer be careful….they charge a service fee, after you give them your credit card number. therefore that Free Delivery is not Free….

I ordered a candy bouquet to be delivered to my daughter at school for her birthday. I ordered this mainly because she had to take a bus hours away for a soccer game and I knew flowers on a long trip would not be a good idea. They delivered me flowers instead of the candy! I also got her a mylar ballon and the string came off the BASE of the ballon because it wasn’t tired correctly. I also ordered a large stuffed animal and got a small! By the time my daughter got home from the game we had… Read more »
Bogus company. Took an order for a local delivery, at first told them unable to do as I did not have the product they said they would contact their customer. When they called back they said just do designers choice and that their manager would call right back with the credit card payment. Big mistake! Four calls later I was told their was no record of them calling and giving me an order! Since then their phone just rings and rings, if you go to their face book page your unable to post, their emails come back as undeliverable. Lesson… Read more »
Hello everyone am ELIZABETH JOY GUTHRIE. Am here to testify, how i got my loan from WALTER FINANCE COMPANY after i was been turn down several times by the bank and other financial companies. I was in need of a business loan and i applied from various loan lenders who promised to help but they never gave me the loan. Until a friend of mine introduce me to WALTER FINANCE COMPANY were i was finally been approved of a loan amount of $100,000. After getting the loan, i promised to share this good new to the general public and help… Read more »
I placed a order for Valentine’s Day and they haven’t delivered it yet. They pretty much took my money and I have called and made several attempts to speak with their Customer Service line…but they’re not answering. I’ve been put on HOLD constantly and speak with no one. I’ve called my bank and reported them as scammers/frauds and they’re working on getting my money back from these CROOKS. I would NEVER EVER EVER refer them to anyone and am going to make it known on Social Media that they need to be shut down. I lost $84 to these “people”,… Read more »
Avas Flowers is horrible! Lousy customer service, I waited on hold for almost two hours total! On January 18, 2017, I placed an online order at a cost of $79.83 with Avas Flowers for Valentine’s Day flowers for my wife to be delivered on February 13, 2017. Despite ordering and paying in full for the flowers a full 3 weeks in advance, the flowers were never delivered. I remained at the address all day on both 2/13/17 and 2/14/2107 and can confirm that no delivery was ever made to the address. Despite informing Avas customer service on four separate calls… Read more »

I ordered some flowers for valentines day and I’m very unhappy with the quality that your company provided, they look like they have freezer burn on almost all of the roses. My order came with a vase, but no water capsules to keep the arrangement hydrated. I will never recommend this company to anyone, tried emailing them directly, and sat on hold for 45 minutes before there so called customer service line prompted for me to get a call back, then hung up on me.
order number 4002511
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sincerely,

Pissed off customer !

I ordered a birthday bouquet to be ordered February 17, 2017. I have now tried to cancel the order. I was on hold for 45 minutes, got an answer, put on hold, and then connected to another customer who was having the same problem.

I ordered flowers for a funeral . They said they would be delivered that day or the next morning

Called and was on hold for over 45 minutes to tell me they could not deliver today but could tomorrow the funeral was today. Very unprofessional and will never use this company again or refer them to anyone.

This was supposed to be a local company but was not. I ordered a huge flower arrangement and still no one cared

Douglas I bought a arrangement for my wife ordered it on Monday morning for valentines day the arrangement I pad for was to consist of 20 long stem roses and carnations what she got was 5 roses and four carnations far from 20 of anything, I added a teddy bear and 5 Mylar balloons. all for $218.87. I did not receive what I paid for at all although she did get the teddy bear and Mylar Balloons The arrangement was small and not worth $154.99 what was received was the $99.00 dollar spacial total of 9 flowers and some baby’s… Read more »
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