McDonalds Complaints

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Last Updated On: August 18, 2017

McDonalds Contact Information

Business Name: McDonald's Corporation
Corporate Address:
2111 McDonald's Dr
Oak Brook, Illinois 60523 USA

McDonalds Customer Service

McDonalds Phone Number: 800-244-6227
Company Contact: Don Thompson - President and CEO
Corp Website:

McDonalds Ratings

Average Rating: 1.60 out of 5
Based On: 77 Reviews
Number Of Comments: 52

McDonalds Reports

Reported Losses: $5,520.79
Average Reported Losses: $71.70

Most Recent McDonalds Complaints

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Category: Fast Food Directory ListingMcDonald's Corporation Listing

FINGERNAIL IN CARAMEL FRAPPE!

My boyfriend went thru the drive thru and ordered 2 large caramel frappes. He brought them home for us to enjoy.

But much to my dismay, and after drinking three-quarters of my frappe, I took a sip and inhaled a hard sharp object to the back of my throat.

I immediately began gasping for air, however the object was stuck.

After aggressively choking, the object came back up.

Upon inspection, it looks to be a human fingernail and/or an acrylic nail with nail polish on it, that was sticking to the back of my throat.

I am deeply appalled and sickened at the lack of sanitation efforts taken by this restaurant. Some action needs to be taken.

Ps- I have pictures but cannot get them to attach here.

McDonald’s 7600 Cooley Lake Rd Waterford Township Michigan 48328

15 Most Recent Reviews About McDonalds


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52 Comments on "McDonalds"

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Never go to the Mcdonalds on 86th street Indianapolis college Park the owner paid me to never come back and had lied about the situation and call the Law on me and my wife review the tape I spent money there every morning The owner has a serious ego problem pulled me to the side offered me money and told me not to return basis on his ego problem he needs to get a call from the corporate office about this at the very minimum

Never go to the Mcdonalds on 86th street the have an owner there with a serious ego problem

I did this new curbside thing… ordered 1 salad. Credit card got charged twice. I called McDonalds customer service for them to tell me its my banks fault for letting the money come out back to back for the same thing. They said I need to file a compliant w my bank! No, its McDonalds fault for having a jacked up system and insensitive customer service reps. Still haven’t received my refund btw… They don’t care though. #pissednolongeracustomer

I went to McDonald’s on July 26,2017 around 5:02 pm and im not a low class person and I was not treated at all good I’m saying I want my amount back.The boy was waited on me he was ok but I asked for manger and a young girl walk up she’s was ruled to me she had blood on her arms and she looked high and I just your company sucks they is a woman works in the morning she has his and you need to test people. I WANT MY MONEY BACK OR YOU WILL MY LAWYER BELIEVE… Read more »

I have a complaint about the Mcdonalds on union blvd I Allentown pa.Every time we order from there we get home and our order is wrong.Th employees there are s slow my husband always ha to wait forever for our order.Also every time we go for around five oclock breakfast the drive thru is closed.tells us to come bACK IN AN HOUR.What happened to the all night breakfast.Bullshit

Chef Nick at McDonald’s (3904 Ridge Road, Highland, IN). June 13 at 3:05pm · Highland, IN · I almost never stop at McDonalds but with 6 kids traveling to Ohio the other day they find it a treat. I have 2 of the 6 kids under 2 and diapers needed to be changed. I took them in the men’s restroom and found a nasty soggy toilet paper wrapped toilet brush on top of the baby changing station and a cleaning bucket next to the toilet with chemicals. I took a photo and found an employee, discreetly showed her the photo… Read more »
Iam sorry for calling the manger a fat a*s and a b***h, because of a simple buger the could not make a truffle and cheese burger the worst burger ever my own dog would not eat. asked for a burger to replace the other one the manger said no because she made one so it was two they had stuffed up, I was given a refund and told to leave because I told the young fella to have respect for making food, but they do not care what u pay for it, they think u will accept whats in front… Read more »
I’m tired of going to McDonald’s and they never get my order right or they leave out one or more items that I paid for,when calling back to complaint about it,the manager, make seem like it’s my fault because they forgot to complete my orde. I have lost a lot of money by going to your establishment ,and paying for items I didn’t get, plus I need someone that can speak English and I’m not a races It’s hard to do business with those who don’t speak English.PS I’m sure you get many complaints the store I used 3318 Estes… Read more »

Went to mcdonalds tonight around 12:30 AM and never did get waited on other lane was getting waited on very slowly but my lane never did get recognized they said something was wrong with the system sorry place.

Frederick is on register in Acton, MA McDonalds tonight @ 7pm, 3/18/17, he argued with every customer, berated them so he did with me. He got my order wrong 4 times and argued when I wanted to correct it, he said I should consider being done – not sure what he meant by it – only he knows. He humiliated quiet few people tonight so he not only told us we could not pick our toy (Note: not because they don’t have it – because we can’t – mind you) and he felt need to stop us by the door… Read more »

I took my 8 year old daughter Lisa and 11 year old son Michael to McDonald’s for breakfast. Address is 1406 E. Yosemite Madera, CA (559) 664-89310. Two tables were smeared with left over food ketchup left on the floor main isle. So what? Well wait it gets better in the Men’s room feces was left on the toilet seat. This so called restaurant demonstrates a deliberate indifference to public health as well as public safety. The Management needs to be replaced with a person who is both competent and guest oriented!

McDonald restraints areoffensive in their choice of music as the lyrics are ungodly and of explicit sexual content (verbal p*********y) which is totally AGAINST the glory, holiness, virtue and divineness that the God of Israel has commanded for all who believe in Him, and to that life ! Allowing McDonald restraints and other establishments to fill Christain souls with their verbal pronography is what causes immorality and results in a higher rate of crime because people ACT on what their memory absorbs, not counting that the soul absorbs and remembers such filth after death and my GOD, the I AM… Read more »

I asked my daughter to get me a mac junior cause I saw the commercial and the pics and looked good. My daughter brought it home and it was cold and the bun was slides all the way leaving the cheeseburger askew with all the mayonnaise spread. It looked pretty nasty and it also tasted awful. This was at the McDonald’s on Madison St. In the lower east side in Manhattan. Can’t wait to stop by and talk to the manager there about the lousy job his employees packed those lousy burgers.

This happens more than once in last year . Don’t like waiting in line for food for long period of time and Burn $5.00 in gas for a 3.00 meal. Where is the Fast in Food at McDonald’s ? Then after all the wait ‘no complimentary offer ‘just here you go ! it does not make for a Happy Meal ! McDonald’s let the customer know if there is going to be a 30+ min wait for there order before they pay for food . Did not come there to get a Frown Face ! I want a Happy Face… Read more »

Went to McDonalds told them I wanted the 2 items for $2 offer they told me it was $2.50 + tax that is not what is advertised in local area. Went to Burger King instead (better value).
They lost this order and all future business from me and my friends.
Tried to complain but you can not on the web site you have to use either snail mail or call but when you call they want you to leave a message and they might refer it to the local facility. That is no way to treat customers!

Karen , grandma of 7 kids

McDonalds is open 24hours on ALL HOLIDAYS with No regards to workers who have children. Plusno overtime IS A BIG FAT SELFISH MONEY HUNGRY JOKE OF A COMPANY. PURE GREEDINESS WITH NO RESPECT FOR THE FAMILIES TO BE TOGETHER FOR CHRISTMAS, NO OINE SHOULD HAVE TO WORK ON CHRISTMAS DAY!!!!!! NO ONE.

Well, All-Day-Breakfast??!! Great ‘idea’ – now if it were only as true as promised. My husband is bed-bound and was craving a sausage biscuit from McD’s. It was around 5 PM. I told him ‘No problem’ – and drove to McDonald’s only to be told that “No, we don’t have biscuits after 11.” WHAT??? I have seen biscuits all over the commercial promos on TV. Is this the rule? This happened at the McDonald’s on Darrow Road, corner of Norton Road in Stow, Ohio 44224. If this was an employee mistake, please contact them and straighten it out. Thanks,

I went to McDonald’s yesterday and the food was so slow! Now that I am checking them out I see a ton of complaints on websites for the exact same thing at this location in LA and around southern California.

I seen employee got arrested at Mcdonald in Milledgeville ,ga.31061 on south Wayne street on March 22,2015 his name is qunta ray for federal charge assault battery , convict of fireman , he is still working for mcdonald….the manager is good friend with the employee his name is James . ..sad case I will let everyone know how mcdonald’s run their company . .concern customer…..he stayed in Baldwin country jail from sunday-Tuesday you can call the jail @478-445-4891

see if you did not eat their and no compliments. MD used to be very good in my days once in a while. Not anymore. Very sad. It all about profit and not our healthy and those poor cows and the way factory farming treats them.

that why I do not eat at MD or any of the fast food chains. All of them and the foods is so unhealthy for anyone and would not even feed it to a dog. Very sad. I thought in and out was good and they are awlful. Very sad. I also gotten food poisoning when I lived in NM in 1995. In 2002 Super Size Me came out. Consumers need to educate themselves why they get the aliments they do and because it what we are eating today. I believe in good old fashion cooking or looking for a… Read more »

Not a complaint but a question. Could McDonalds use real butter instead of the motor oil product also known as margarine, or OLEO (hence the word OIL) so we could eat healthier while dining with you?

I do not want them telling me what they want me to have, as soon as i pull in front of the speaker. STOP IT! It totally disrupts/interrupts my thought process, holding me and my wishes behind their wishes and suggestions. I KNOW WHAT I WANT. YOU DON’T. LISTEN!! LISTEN! LISTEN! Further, far too often, you can’t get my orders right, which I find out as I remind them what they forgot before I pull away, or, if I haven’t checked the bag, I get further away to realize an error. If I can’t trust you to get my orders… Read more »

what the hell is wrong with these people who do not know their ENGLISH! GO BACK TO SCHOOL PEOPLE & LEARN SOMETHING.

I LIVE VERY CLOSE BY THE STORE AND ME AND MY FAMILY WAS SO EXCITED WHEN WE FOUND OUT THAT THERE WOULD BE A MCDONALDS CLOSE BY BUT AFTER VISITING THE MCDONALDS NOW OVER A PERIOD OF TIME(2-3 TIMES A WEEK) ITS NOT A TIME I HAVE BEEN IN THIS STORE(MORNING OR NIGHT) THAT THERE IS NOT A PROBLEM(WITH MY ORDER/FOOD) AS WELL AS THE EMPLOYEE’S ARE SO UNPROFFESIONAL AND THEY SAY ANYTHING OUT THERE MOUTH WE ARE CUSTOMERS OF THE STORE AND SHOULD BE TREATED AS SUCH AT ALL TIMES! I FEEL THAT THE STORE NEEDEDS TO BE RE-TRAINED… Read more »
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