HHGregg Complaints and Reviews

Hhgregg.com SnapShot

Last Updated On: April 7, 2017

Contact Information

Business Name: HH Gregg Appliances Inc
Corporate Address:
4151 East 96th St
Indianapolis, Indiana 46240 USA

Customer Service

Phone Number: 800-284-7344
Company Contact: Dennis L May - CEO
Corp Website:

Ratings

Average Rating: 1.27 out of 5
Based On: 13 Reviews
Number Of Comments: 1

Damage Reports

Reported Losses: $1,591.29
Average Reported Losses: $122.41

Most Recent Complaint

Is HHGregg a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

HH Gregg can go suck eggs

Goodness, there are so many things wrong with this transaction. I will try to sum it up.

First, they told us it was next day delivery, as they were completing the sale, they said they were all booked up and we would have to wait a week and a day.

Second, if we ordered our merchandise online we could punch in a promo code and receive 10% off our entire purchase, the associate said he would honor that code…he did not.

We exchanged the stove for a cooktop of a lesser value and asked if the difference in price could be used to upgrade the refrigerator, we were told no, only to be told later, that it could have been done.

I submitted a complaint online the day (08/08/16) after our purchase and never heard anything.

So I called on their 800 on Wednesday (08/10/16) and was told that department was closed and someone would call me back, no one called.

I called on Thursday (08/11/16), was told a Supervisor was not available but someone would call me back (08/12/16); no one called me back.

I called on Friday (08/13/16), talked to someone stating they were a Supervisor for a good ½ hr. She said she was referring the case# to her manager and pulling tapes from the store and this would be addressed and someone would call me back; no one called me back.

Well, delivery day, 08/15/16, they arrive and put the stuff in the garage. Did not install anything. I called the delivery company, the customer service number and the store where we purchased it. No one would say that it was going to be installed, only that they would see what they could do and call me back.

What a nightmare. So now after waiting a week and a day for our “next day delivery” and installed appliances, we will more than likely have to hire a contract. Total ripe off and do not honor their word.

HHGregg – 1380 N Dupont Hwy Dover Delaware 19901 | 302-526-5267

Most Recent Reviews


Comments

Leave a Reply

1 Comment on "HHGregg"

Notify of
Sort by:   newest | oldest | most voted
ordered a hoover steam cleaner a week a go and called to ck on order at the colerain store in cincinnati ohio was on hold for 20 min hung up and called again on hold again 15 min called again put in 3 and got someone they put me thru then went to store only half mile from store and cancelled the order because manger said they had high volume of coustmers and no one at the store ecept one cust if she had not lied and answered the phone i would not have cancelled the order but i am… Read more »
wpDiscuz
Close

Follow Us To Receive Complaint Alerts

Get Complaint Alert Emails