Best Buy Complaints and Reviews

Bestbuy.com SnapShot

Last Updated On: May 29, 2017

Contact Information

Business Name: Best Buy Co Inc
Corporate Address:
7601 Penn Avenue South
Richfield, Minnesota 55423 USA

Customer Service

Phone Number: 888-237-8289
Company Contact: Hubert Joly - President and CEO
Corp Website:

Ratings

Average Rating: 1.25 out of 5
Based On: 27 Reviews
Number Of Comments: 1

Damage Reports

Reported Losses: $50,241.61
Average Reported Losses: $1,860.80

Most Recent Complaint

Is Best Buy a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Unethical Business

I have twice in 3 years had my credit card information stolen immediately after making a purchase on bestbuy.com. It was an internal theft and the card was used for additional purchases from bestbuy.com.

Both times I’ve immediately called Best Buy and my bank to stop not only the charges but also to make sure the illegally ordered products didn’t leave the warehouse.

After this second time Best Buy decided that putting my wife and I on a black list so that we could never again order on bestbuy.com was the appropriate course of action.

Our information was not just stolen but it was taken by someone internally at the company and we are being held accountable, as if we were the criminals.

We have been put through a lot of wasted time and anguish and this is not the expected response. Business ethics are lost on this company, in our situation.

BestBuy.com – 7601 Penn Ave S Richfield Mn 55423 | 612-291-1000

15 Most Recent Reviews


Comments

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after buying a computer and a few years later wanting to upgrade the video card, I purchased a new card and after instillation it failed to work. calling the store only got me the advice , bring it to our “geek squad” and see if they can fix it. of course that would incur more time and expense on my part, so good bye best buy.

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