Family Dollar Complaints and Reviews SnapShot

Last Updated On: December 27, 2017

Contact Information

Business Name: Family Dollar Stores Inc
Corporate Address:
PO Box 1017
Charlotte, North Carolina 28201 USA

Customer Service

Phone Number: 866-377-6420
Corp Email:
Company Contact: Howard R Levine - CEO
Corp Website:


Average Rating: 1.56 out of 5
Based On: 16 Reviews
Number Of Comments: 11

Damage Reports

Reported Losses: $3,424.95
Average Reported Losses: $214.06

Most Recent Complaint

Is Family Dollar a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

I've been ripped-off by Family Dollar Summit store.

I have been a customer five or six years and I’m really disappointed.

I bought a tracephone they had on sale.

I got the phone home, it did not work. And they would give me another phone.

They have ripped me off.

I want my money or my phone; it’s not fair.

They said no refund, but they did not tell me that, or have it posted on receipt or in store; no one said any thing to me.

Family Dollar Store 05794 – 7525 W 63rd St Summit Illinois 60501 | 708-552-5115

15 Most Recent Reviews

More About Family Dollar

Family Dollar Neighborhood Discount & Dollar Store


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11 Comments on "Family Dollar"

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the store on 1514 bandera rd. has a lot of boxes in the isles and people can not get around them more so for aperson in a wheel chair and they have a lot of them going in there I have been goingto that one store sence its been open well7 years now and I spend lot of money there I am 72 and my wife is 73 and she wont go iin there no more because of that mess.

After shopping for years at the Family Dollar Store 6955 in Irving Texas at the Northgate Shopping Center. Upon entering with my personal shopping cart since this was my last stop they wanted me to leave my valuables all of them with no guarantees of protecting them upfront with them they recently did a remodel. I’ve never been so humiliated in my life in a Family Dollar Store as I was yesterday they lost my business forever. There is nothing Family Dollar has that I can’t buy somewhere else that doesn’t treat me like that.

I went to the family dollar tonight and was very upset with the security guard. The store # is 066590 located at 5814 Woodland avenue, store phone# 215 729 Dec 4219. The security guard was very rude , if you asked him a question he would answer very meanly . And I said excuse me I did not hear what you just said, he got loud and said , I SAID WE DO NOT SELL MANS SWEATS OUTFIT AND KEEP WALKING . This is not the first run in with this man , and I only went there because its… Read more »
Went into Family Dollar store yesterday (#11780 ) on Cranston Street in Providence, RI. The clerk or manager would not let me shop unless I left my small backpack or pocketbook with him at the cashier station. I believe this is illegal. Please explain, I am so irritated that I feel like calling an attorney. You people are messing with the wrong person. I do not steal and am a regular customer. I do not appreciate being treated like a thief or a criminal and I don’t know what kind of half assed staff you have. If it happens again… Read more »
II had a problem using my Smart Coupons at Family Dollar.I sent the email on the website for customer care. I received a generic reply with a phone number to call. For two days I called and held for over 20 minutes before I got totally frustrated. Today I had the time to waste waiting for a representative. After 22 minutes I talked to Ivan (wouldn’t give me his last name) and he was extremely rude to me and wouldn’t listen at all or try to understand my problem. I asked to speak to a manager and he said there… Read more »
I was publicly chastised by the manager for the way I was shopping for the way I was shopping this evening. I was attempting to coordinate a new bathroom rug set with matching shower curtains and towels. I was also accused loudly (with a handful of my students from class where I teach at a local high school) “SHE MUST BE ON DRUGS” (at least that is what I remember of his public and unfounded, character assaulting, and hurtful accusation… I finally returned all my selected merchandise (over 200.00 in products) and left the store before I was harassed any… Read more »

This is regarding the store located on se southern and 48 Th in Phx Arizona and there manager with long black hair and glasses. Rude rude unreal and when trying to contact a supervisor about her rud ebehavior asking I’d like your supervisors contact , she threatens to call Th epolice ya I di wa sgoing to complain about her she was going to call The police incident accrued on Jan 18 between 240-250 2017

I went to the Family Dollar store in Osceola Ar. on 1/13/2017 at 2:40 pm and the store Manager was extremely rude to a customer. When the customer was telling her that the corporate store ask her to returned the item of a cell phone to the store. And then about 5 minutes later a worker came in to the store asking the Manager about her schedule for work. The Manager was very rude again and told her that the schedule that she had before had change and told the associate to get out because your fired right now and… Read more »

After the way I, as a customer; was treated this evening by one particular employee and the management staff of The Family Dollar Store #1897 located in Dunbar WV…I WILL NEVER SHOP AT THIS STORE OR ANY OF ITS SISTER FRANCHISES!!!!! i WAS HARASSED, FOLLOWED, YELLED AT, SPOKEN DOWN TO, HUMILIATED, AND THOROUGHLY EMBARRASSED BY THE STORES MANAGER AND STAFF. i AM PERSUING LEGAL ACTION

I have just filed the complaint I am waiting for a responce .

I visited store #07061 at 2:27PM location 216 Bussey St. Dedham,MA. to discuss a tree stomp that was left and is still sitting in a parking space to the left of the building since 11-09-2016 at 4:27 PM that damaged my truck while trying to park in a legal space for parking in the store’s lot. The store Manager litterly ignored me and told me to go to your web sight For a answer he could not be bothered.I got a warmer responce from the clerk that night that took the time to come out and look he also tryed… Read more »

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