Jullen Skin Care Complaints and Reviews

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Last Updated On: November 15, 2017

Contact Information

Business Name: Jullen Anti Aging Skin Care

Customer Service

Corp Website:


Average Rating: 1.00 out of 5
Based On: 1 Review
Number Of Comments: 45

Damage Reports

Reported Losses: $200.00
Average Reported Losses: $200.00

Most Recent Review

Is Jullen Skin Care a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Jullen Skin Care Scam

I signed up for what I thought was a free bottle of this stuff, pay $4.95 for shipping and it’s all yours.

Nope not so much! Try $89.75, taken twice from my account without my consent.

I call them and ask for immediate cancellation plus my money back. We will give you 75% back, they say.

So I ask for a supervisor… She says, now we will only give you 50% back.

I say, I’m going to the police and better business bureau.

She says, then I’ll rescind all the money we offered to give you back, you must agree now on a recorded line not to do that.

I will be filing a fraud claim with my bank, but they told me that I most likely won’t get even the 50% back that I was promised.

I also did not get the cancellation email from Jullen.


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45 Comments on "Jullen Skin Care"

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SCAM, don’t fall for the Joanna Gaines offer. I too was taken advantage of on this offer. I also thought I was getting a free sample just pay for the shipping but nope they hit my account for the $89.75 plus got me for an additional $84.99 for the eye cream. I also called to complain and they told me that by me giving my CVC code I was agreeing to monthly auto shipping.

same situation here, was charged 84.95 & 89.95 (after the original samples @ 4.95 ea) for two unreceived products. I called my credit card company and they called the company while i was still on the phone. i told them they were using bad business practices and told them i was going to call the better business bureau in their state and report that. they offered me 50% reduction and were using bully tactics to try and get me to accept that offer. i refused at which point she conferred with her supervisor who offered a 75% reduction. i stated… Read more »

I bought skin care treatment from this jullen company for a 4.95 free trial. 2 weeks later I was charged $200!!! I called and complained and they said there’s nothing that they can do! That I needed to call within 14days. I had no notification that I needed to do so! The product didn’t even work for me on top of that!! So please do not buy from this company,it’s a scam!!!

I had the same results with Joanna Gaines product.

I had a similar experience. When I signed up for the skin care I couldn’t complete my trial order unless I clicked on the eye care product. Then there was no way to cancel the order on line. I called within an hour to cancel what I thought was this trial purchase and was told it was cancelled and that I would receive an email confirming this. Never got an email so I checked my credit card account and found that I had been charged. So 2 days after ordering I called regarding the charge and my request to cancel… Read more »

This is a scam, there isn’t anything that is free. They will take your money and refuse to give it back. Again this isn’t free this will cost you almost $200.00. Unless you want to pay that amount don’t do this!!!!!

I agree. same thing happened to me. NOTHING about this is free. Make sure you read the terms & conditions for this skincare. they also have more than 1 site selling this product I went back to the site i ordered from,and clicked on terms and was sent to differen’t page for a product looking the same with a different name. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!

I too got ripped off I saw the add and place my order on May 23 ,2017 I paid $4.95 and $4.99 along with $1.99 for shipping On my Discover bill it reads (HYP*SERENELLOOK 888-387-0207 UT and (SGG*GUTZAPPEAL 888-387-0194) I called Discover they said it was an agreement made between you and the Jullen Skincare and other than calling them for me there is nothing they can do! I called them twice I tried to explain there was no mention of 14 days to cancel and no # listed when I signed up using the internet. I looked up the… Read more »

Same thing happen to me. Will they keep billing your credit card? I filed a ripoff report

I saw the ad on tvand they said it was a Marie Osmond product so I called used my debt card for the 4.95 no paper work came in the box so I didn’t give it another thought until my bank called!!! Well praise the Lord I idid’nt have the money so the called and closed my account!! I have received anything in the mail either. I’m Glad my best friend is a lawyer!! Do Not fall for this scam

This happens with any free or try or try for cheap all products tried a few learned when you receive call imidiant ly and cancel

All of the great deals do this ordered skin care from top model won’t mention name 39.95 next thing I know 200.00 charged to my account if you order these products the minute you receive call and cancel

I ordered the free sample I thought, just pay shipping of 4.95 each. I received my statement the next month and was charged 89.75 and 84.75. Please be careful nothing is free. I called to cancel and they offered me a free bottle and a percentage off for the next year. Did not offer my money back. Something should be done about this company. They don’t tell you to return it in 14 days to not get billed. I WONDER IF JOANNA GAINES KNOWS THIS IS GOING ON !!!!!!!!!!!!!!!!!!!! SOMETHING SHOULD BE DONE

Same thing happen to me. Will they keep billing your credit card? I filed a ripoff report

Had the same thing happen to me. I’m Working with my bank to not pay but not sure what will happen, because there must have been a small clause somewhere that informed me I needed to cancel without 14 days. I didn’t see it. Since I had already started the complaint with the bank, the company told me to have the bank call to settle this with me on the phone. I thought she, Cara, was going to help me. But the bank said this was a BAD idea. The company then tapes the conversation and uses this against you… Read more »

Can you tell me at what telephone number did you call? I am in the same problem.

I fell for this con. Got the products for $4 99 each. A month later I get a bill on my credit card for $89.75 and $84.75 Called and spoke with 3 different reps. The first being an extremely rude man. the second offering a 50% refund when I requested the full amount and the third woman after much arguing offered a 75% refund. I took it out of disbelief that these scam artists get away with this as a job. I’m going to spread this world wide.

Same thing happen to me. Will they keep billing your credit card? I filed a ripoff report. Did you take the 75% offer?

Can you tell me at what telephone did you call? I am in your same problem

Can someone please get me their number so I can cancel my order? Thanks

1-888-598-0351 i think you will find it to be disconnected Join the discussion

I had two different numbers:
1-888-687-7397 and 1-888-687-7431.
Good luck!

1-888-236-8461 $84.75 +$89.75 total $174.50 +4.95 and 1.99 here!!!! I am filing fraud charges.. They refused to give me the info. to return the products and said they will only give it to the Bank Fraud Dept. on a conference call with them.. ( they billed me under Harmony*Clearnyte and Sgi*Ivorylook )

Same thing happen to me. Will they keep billing your credit card? I filed a ripoff report My bank is contacting them. Please let me know if you get anything done about this. This is not right. I want to return the product but don’t have an address.

These companies know exactly what they are doing and have probably been doing it for a while. I had the same thing happened to me, no return address, not even on line. I was lead to believe that it was a free trial of Joanna Gaines new cosmetics. The original order was 6/26 I was charged 4.99 and then 4.95. I would mail back these samples if I had the address. . I received bank statement and was charged 84.75 on 7/10 & 89.75 on 7/11 from WINDYSELUVAJOY & HTHYSKPHEALTHYSKIN THIS IS A SCA,M!!!! Can someone get these rotten companies… Read more »

I had purepizza and extraglee on my statement. I threatened them calling my credit card and then the investigative reporter Jason Knowles from Abc and then she offered me a refund of 75 %. I’ll believe it when I see it on my statement. I ordered this on facebook and do not recall having to call in 14 days to cancel. I am 72 and not the kind of person they want on their back . Joanna Gaines doesn’t even use the product. what a scam I hate to be dupped.

Same thing just happened to me. No instructions in the box fpr return. I was under the impressikn it was a free trial. I was just chatged over 160.00 . No mkney was offered back. I ordered k. 7/3 today is 7/17. I didnt even get the product for several days after ordering. This is a scam!

Join the discussion Call and threaten them with calling your credit card. don’t give up.

Hi Amanda, I just saw my account because I bank acct. when into the negative. they took out $174.50. There has to be something we can do, this is a scam.

Same thing happen to me. Please let me know if you get something done.

What a scam! Do not fall for the Shark Tank bait! This company is a total rip-off and very aware of their deceitful marketing programs. If you go to their website, you will find no contact information which should be the first clue. They fail to advise you in their online sales pitch about any future charges on your credit card, just luring you in with the promise of a free trial. Once I became aware that my credit card had been charged for reorders that I never authorized, I called the number printed on my packing slip and was… Read more »

My complaint is exactly the same as Jane’s and those others in the posted reviews. This is a SERIOUS rip off and SCAM.. My account has been credited with 50% back on the last order sent (before I caught on and called them). I too did not receive either of the confirmation emails promised when I cancelled my ‘accounts’… I am out of pocket $276. I’m talking with my local Better Business Bureau and bad mouthing this company at every opportunity.

When I ordered this product it said free “sample” not trial!!! No paperwork in box, nothing on the confirmation email about recurring payments!! I thought it was a sample which means you get to keep it and see if you want to purchase in the future!! big play on words.They know what the are doing!! Called to cancel and they said there were terms and conditions at the bottom and blah, blah,blah !! No mention anywhere of it being a subscription like Linda said. Biggest scam ever, especially since they advertise it as a sample!!!

My experience was same as Anna’s. There was no mention of it being a “subscription” and the full price of product would be charged after 14 days. This claimed to be free. Would not refund money even if I sent it back unused because I was in hospital 4 weeks soon after I ordered it. It was delivered 3 weeks after order and charged full price while in hospital. Don’t buy from them! It was an ambush!

I ordered through Facebook a free trial of skin care. The skincare and eye care arrived a few days ago and today I found a charge of $ 89.95 on my bank account. On the offer of free skincare was nothing mentioned about a cancellation of following deliveries or charges for the product. I called and was told that the amount was for the product I received. I told them I do not want this because I have problems with my skin. I got informed that they will not take back the product and not refund my money because I… Read more »
I had similar circumstances. I was repeatedly told they will not take back product if I refuse it at the post office and can not refund the $89.95 because all orders go through their website http://www.tryjullen.com. They told me to look at their wesite and at the bottom it tells you about the 2 week cancellation policy. I do not remember ordering through this website. After saying that I would call the Better Business Bureau they said they could offer me 35 percent of the $89.95 refund. I asked if that was the best they could do and confirmed this… Read more »

At least you received a partial refund! I was offered nothing and told that it clearly stated under Terms and Conditions, that I had 14 days to cancel or I had automatically subscribed. What a complete rip off!!! Be grateful you received part of your money back! Never, never order from this company!!!!!!!

Same thing happened to me!

I have just had the same thing to me, they took out a total of $174.50. There has to be something that can be done. Customer Service was very rude, they did not give me back any money.

Same thing happen to me.

what a rip off! charged my account for free samples, which cost me altogether $ 99.69. no mention to cancel within 14 days! biggest scam ever!

happen to me/ very rUDE

Agree with your article. Rip-off and should be illegal. Visa should take away them from being able to charge…I think VISA is part of the fraud.

i make my wife cancel the visa account that was used for this scam…even though she had it for over 20 years.. oin the discussion


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