BellaLabs Complaints and Reviews SnapShot

Last Updated On: April 7, 2017

Contact Information

Business Name: BellaLabs Instant Wrinkle Reducer
Corporate Address:
2683 Via de la Valle #G516
Del Mar, California 92014 USA

Customer Service

Phone Number: 877-767-9942
Corp Email:
Corp Website:


Average Rating: 1.18 out of 5
Based On: 37 Reviews
Number Of Comments: 37

Damage Reports

Reported Losses: $2,312.91
Average Reported Losses: $62.51

Most Recent Complaint

Is BellaLabs a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Be Aware

Do not order from this company, all the other complaints on this site about bella labs is 100% true.

The customer service team (once you get someone on the phone) are a bunch of liars, argumentative and accusatory. They lie about what their process is (because it does not happen) then they argue about it to defend their scam, after all that they accuse the customer of being confused.

I told them simply I called to cancel they said they would cancel they did not and charged my card again, simply cancel my connection and refund all my money. I am not confused this is simple, and they cannot do that.

What a joke! Save your money the product stinks too!

15 Most Recent Reviews


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37 Comments on "BellaLabs"

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I to keep getting shipments after I spoke to someone and cancelled this . They keep charging my credit card and i,ve seen no good from product.

Placeed an order for one product…ended up charged for 3. Called twice and was assured the 2 incorrect products were removed and my credit card was not charged. Wrong! They lied to me and now, I can’t even get thru to their customer service. I believe this scam should be investigated and Bella shut down.

How do I reach them. I called the 877 number and they sent me to I need to speak with a person. I was charged for items that I didn’t receive.

Bella Labs Please calcel as i have to keep on disputeing the charges on my credit card every month

I carol gray would like to cancel my subscription, please?

I, too, made the mistake of doing the trial, but right after I did, saw all the comments and about cancelling. I just got my order today, ordered it on the 3rd, so it has only been 9 days. I told them I had a severe reaction. He cancelled me order, and have an email stating such, and told me to return unused product, of course on my dime. If it is a ‘trial’ I should just be able to toss it, but it is full size. So far, my account has not been charged the 87.00 everyone is speaking… Read more »
I fell prey to the Bella Labs/La Creme scam, as well. However, I phoned each company, ranted & raved because they offered only a partial refund of $21 & change, a 25 percent refund. I said not enough, I want it all. After holding briefly he offered a 50 percent refund. I said no, I want it all. After holding again he returned saying I’d be getting a full refund of the $87.63 they had charged. I was quite angry and persistent & believe that’s the only reason they refunded me. These people spoke nearly identical responses which was another… Read more »
Well it took me longer to be successful in getting my money back. 1. This is a total scam – the prods were just so so and NO where was the info about $87.63 printed on the webs ad! 2. The guy at LaCreme was very insulting and among other idiotic things told me I needed to learn to read at which point I told him I learned to read at age 31/2 and his company was fraudulent etc. I put all 4 charges in dispute with my cc company and then called both LaCreme and Bella back.. That is… Read more »

I just called to cancel my order. I couldn’t understand the majority of what he said, but he called my account up and discontinued. My problem is that he said they couldn’t accept the packages back. I didn’t understand why not. I didn’t see any results from the free order, so why continue, right? I hope not to hear from then again. I won’t fall for stuff like this again. I saw their ad in a magazine.

i ordered and then closed my account – to teach them a lesson. So I got the product and never paid them – I knew they would charge me every month – but the guy said no – then i closed my account and got a new card and told them that I was faster then they are

HI there, Its all a scam, the same creme combos listed under a huge variety of skin care lines. If you find them, they have the same reviews posted, same claims, same wording and celebrity claims. DONT BUY INTO IT. They may assist your skin in a positive way, but 14 days is not enough to tell, said one reviewer, ‘the packaging stated it takes 90 days to see results’. CALL YOUR CREDIT CARD company!!!!! The skin creme companies have an agreement not to dispute the CC company in a refunded/disputed claim! Good news. Must mean they know they are… Read more »
Hi all , I have same history with product named “Anti wrinkle facial serum” . I autorised for shipping and handling 4.95$ and when I saw the bottle I just didn’t liked so next day sent it back with my own expenses. and I can clearly see that my USPS tracking shows that parcel was delivered to them 9 Feb. But this morning /12 Feb/ I had bank alert that from my account was charged 87.63 $ ! The company name was Beautylab located in San Diego, CA 92110-5601. HELP ME TO FIND THEIR CUSTOMER SERVICE TELEPHONE NUMBER OR ACTIVE… Read more »

Customer service number is 1 877 767-9942
I just called to cancel. they are a scam they send you the cream for $4.95 and if you don’t call and cancel within 10 days, you will be billed $87.63. It is in their super fine print under “Terms and Conditions” in the back of their brochure. Total scam.

They can try all they want with me. I changed banks. ha

La Crème Skin Care and Bella Labs are sister companies. They are ripping off customers by selling their own product for 2x the amount that Amazon is selling it for. And their trial period includes the time you order the product, including ship time. So the if the trial period says 15 days, you would have to subtract at least 5 days of shipping time. I’m too disappointed. Most of all, products doesn’t meet and perform the expected outcome.

Apparently they have another sister or two, but these are out of NY and NJ, using the name Ella Creme “Beauty Instant Wrinkle Reducer”. I got lucky and only got charged with one of TWO products they basically forced you to get because when I bought the first as sorta a gag gift for my brother it said “Proceed to checkout” and when I clicked on that, after of course already having my debit card info for the first and ONLY product I’d intended to get, I got something about “Wait, there’s more!” or something to that effect and I… Read more »
I wish I would read those comments before ordering free trial, it was too late, they sent me the real size bottle, not the sample size, and the order came after 10 days which I have only 4 days for trial. I decide not to open the products and have been trying to reach them at customer service to stop auto-ship but nobody pick up in officer hours. That’s ridiculous!!! I felt like I am in a trap. So I called my bank to make sure they don’t process the transaction from those 2 twin companies and email them to… Read more »
P Rugh I was also on of this websites victims. It also applies to the site La Creme. They both must be in the same bed. I ordered the product on 11/28/14 and my cc was billed on 12/1/14. I was out of town and tried the product when I returned.Which was on the 8th . Sure enough they charged my cc on the 12/15/14. I call customer service with both companies and they both replied they go by the order date. No way can a person try this product in 14 days of having the items in your possession.… Read more »



I to was scammed with this company and will be calling today. I couldn’t figure out y I kept getting a new bottle every month. I did this as a survey and should have been charged $2.99 WOW false advertisement!!! Going to better business bureau myself and I want my money back it does nothing and had a severe bout with Bells Paulsy after a month of use. No business for much longer! What a joke!!

I was also scammed out of $87.00. This is a terrible product. The video has nothing about being charged this money on it. It just says it sends you a free 14 day supply for the shipping and handling fee. The product is really bad too. Strong chemical odor that I’ve never had in a cosmetic from a reputable company. It doesn’t even add moisture I had to remoistureize my skn with my original Clinique even though I had used this product plus the one they say to purchase with it. I don’t believe there is anyting antiaging in this… Read more »

I would think twice before trying this "miracle" product. The before and after photos they use are obviously photoshopped. Check out the before and after photo of Brenda Davis; same shot with every hair exactly in place. They didn’t even have the sense to change her clothes or necklace! I would seriously reconsider giving my money to a company that uses such shoddy and false advertising. I find it hard to believe that Dr. Oz would endorse this product.

This is why you are not a legitimate company. Any real business whose customer was not happy with their product usually has a money back guarantee. What if someone has an allergic reaction to your product,then you are saying tough ,we’ve got your money. Anyone can create a web sight,and a P.O Box. So I guess I have been scammed. You are a snake oil sham. And as far as a 14 day trial period,a trial period really can’t start until the product is opened and used. Oh by the way,your advertisement mentioned a free gift with my order.You never… Read more »

I agree that it is shifty to make you think you are getting a trial for a small price, and then charging a rediculouly high price for the same item. The small print on the item says to return the unused portion by a certain time if not interested. I don’t see anything that tells me how to do that!

I didn’t even see anything about a certain time.

I will be their biggest nightmare . What a bunch of jerks,we will see who"s laughing when its over.

All efforts to contact Bellalabs have failed, so I contacted my CC company to dispute the charges,and should get this resolved today. At least they cannot charge me for anymore product in the future. Buyer Beware!!!

is there a lawsuit against Bellalabs I can join?
I want my money back.
company refuses to take the product back, even though its unopened.
I lost receipts so I cant prove that I didn’t have the product for 14 days.

Hey, idk, but when you find out please let me know…I want to join as well!! Thanks, in advance.


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