Iolo Technologies Complaints

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Last Updated On: April 13, 2017

Iolo Technologies Contact Information

Business Name: iolo technologies, LLC.
Corporate Address:
7470 North Figueroa St
Los Angeles, California 90041 USA

Iolo Technologies Customer Service

Iolo Technologies Phone Number: 877-857-9289
Company Contact: Julia Zamorska - VP of Corporate Communications
Corp Website:

Iolo Technologies Ratings

Average Rating: 1.17 out of 5
Based On: 8 Reviews
Number Of Comments: 11

Iolo Technologies Reports

Reported Losses: $3,649.84
Average Reported Losses: $456.23

Most Recent Iolo Technologies Complaints

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Category: Computer Software Directory Listingiolo technologies, LLC. Listing

Unprofessional, Unethical customer service, No refund

Two months back I purchased search and recover (one of iolo product) from Fry’s electronics. When I tried to install it, it did not work on windows 10 pc, when I attempted on windows 7 pc, it installed spyware, viruses and damaged my computer. Program was useless and did not work.

When I called iolo technologies about the issue and requested refund, I was asked to send them receipt…I sent receipt within 20 days of purchase. I was told to ship the product, I simply do not agree for paying for useless product shipping. Further, customer service told that they will not pay for shipping, taxes and any other expenses.

Highly unprofessional and unethical people. In fact, one of the supervisor name Nicolas harassed in his emails to me. Stay away from iolo…they cannot be trusted. Horrible experience.

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11 Comments on "Iolo Technologies"

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I bought iolo in early 2017 and it has worked fine.

Over a year ago I purchased System Mechanic. It did nothing to improve the functioning of my computer. I sent an email telling them not to renew this. A couple days ago I received message saying they have charged me for a renewal. of system mechanic. This is a very dishonest company. They just keep charging you credit card even after telling them not to. I am requesting a new account from the credit card company so I can stop this theft.

Last year I received a debit on my account of 200 and something dollars, It was from Iolo I called and told them that I did not ok this payment they returned my money but this week I got another email saying we could not use my credit card because it was not good, Well guess what I deleted that new card and got a new one so this couldn’t happen again. Two years ago they told me my hard drive was gone and it wasn’t it was dust I just don’t trust them any more. I am a 73… Read more »
I have a $1,200.00 Dell All-in-one PC. This PC had worked fine until I had some slow issues with it. I call Iolo where I was rerouted to the Philippines. The Technician took over my PC and showed me where the problem was and suggested I buy the premium service which I did for $120.00. Everything was fine for a short few months until my PC started running slow again. The system mechanic that I had installed on my PC seem not to do anything to fix the problem. So again I found myself calling Iolo again to be rerouted… Read more »
Several months ago I ran the full diagnostic of System Mechanic, Version 14, as I had gotten comfortable with the software at that point. Upon reboot, found that Windows 7 would no longer create new directories except through DOS (???). My system was working fine previously but I had wanted to see what, if any, improvements I could get. I called their help number, which reroutes to Manilla, Philippines, to see if they could assist me with fixing the problem. To my dismay, the technicians asked to access my system remotely and started Malwarebytes Anti-Malware and Super-Anti-Spyware on my system.… Read more »
Similar experience – wanted something like $400 to “repair” after having been scammed $249 a couple months earlier. They contacted me, not me them saying they had noticed my computer was infected, whatever, and said they needed access. They use a lot of scare tactics. Then they wanted $400 to fix supposed problems. I refused to pay – suspected I’d been scammed by whoever these foreigners are. When I rebooted, wouldn’t allow me access. Computer still under warranty – vendor fixed but took many hours. Takes a lot for me to lose my temper – this was one of those… Read more »

I have received a Email notice from Iolo that they are going the automatically charge my credit card $29.95 to continue my service. I have never signed up for or used any Iolo product. I can not contact Iolo without setting up an account.

Have been using their system Mechanic professional.On renewing CD was sent from Sweden all scratched up complained no response ultimately downloaded from website. Computer had 501 Malware HP had to remove them ,even after, reinfested again HP had to reinstall. This damned system does not work it is a con. They do not respond. My system expires in November still they ask for money paid for through Amex. Told then not to obtain money from America Express again do not wish to renew rubbish, which I disconnected
Classical case of American rubbish

I’m glad I read these complaints..This Iolo is on my Sony Vaio computer & they are trying to get me to buy it…

NO WAY NOW!!

I have been a faithful user of System Mechanic for many years and it has generally served me very well. but more recently I have encountered some strange problems after doing a system cleanup. My complaint is that I have contacted Iolo tech support twice and both time I have been connected to some off-shore technical who only know one thing – blame the problem on something else. The foreign speaking technician refuses to acknowledge that the problem was caused by the use of System Mechanic and argues that the software cannot remove such things a Windows 7 gadgets. But… Read more »
I have received SMS from citi bank that an amount of US$ 29.95 was spent through my credit card yesterday at 5.16 PM. In this regard i have to submit that I have not requested any such purchase of service/product from iolo Tech. It is very surprise to see that the iolo tech sent debit request to my credit card company i.e. citi bank without my knowledge/permission. It is an act of highly illegal nature. If any such amount is sent by citi bank to you pl. remit the same immediately otherwise i am forced to lodge the police complaint… Read more »
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