Rosland Capital Complaints and Reviews SnapShot

Last Updated On: November 30, 2017

Contact Information

Business Name: Rosland Capital LLC.
Corporate Address:
429 Santa Monica Blvd #450
Santa Monica, California 90401 USA

Customer Service

Phone Number: 800-679-6482
Company Contact: Marin Aleksov - CEO
Corp Website:


Average Rating: 1.00 out of 5
Based On: 8 Reviews
Number Of Comments: 57

Damage Reports

Reported Losses: $10,000.00
Average Reported Losses: $1,250.00

Most Recent Complaint

Is Rosland Capital a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Bait and switch

I sent for a brochure and was first contacted by Eric Von Detten on 8-26-15. Eric told me that the Chinese had just dumped Billions of dollars of gold in the market and said it was a good time to buy gold. Eric then asked me if I was interested in purchasing gold, and I stated I was.

During our brief conversation as Eric was in a hurry I asked him what the spread ( cost charged to customers to purchase gold ) and he said good question. For 30 seconds Eric talked around the question; then, said I have to take this call as he has called twice I will call you in 5 days on Monday 8-31-15. Because I still had questions I wanted answered I called Eric back a short time later. when I called back I got Eric’s voice mail saying he would be returning from vacation on 8-17-15. Now recall it was 8-26-15 when I spoke to Eric. at the end of his voice mail he said if you have any questions you can call Jason Burson. Strike One!

I then called Jason and told him I needed to talk to Eric and asked if he was still there. Jason said he had seen him in the hall way, but that Eric was a high volume Gold Broker and he was hard to reach. Furthermore, Jason said Eric was getting ready to go on vacation to Germany. Therefore, Eric had no intentions of returning my call that day or on Monday 8-31-15 as he stated earlier, his mind was already on vacation. Jason apologized for what he said was poor customer service, and that he would try to contact Eric. Strike Two!

The next day 8-27-15, I received a call from Chase Greenich. Chase again apologized for Eric’s POOR CUSTOMER SERVICE, and said,” I want to make this right for you and that I would like to work with you.” His knight in shining armor routine was right out of a fairy tale, but really a chance to make some money off the back of Eric the high volume gold broker who was on a plane to Germany. Chase told me he was willing to reduce the price of the coins I wanted to buy, and to reduce Eric’s average spread costs of 28.51% . No wonder Eric wouldn’t tell me the cost of the spread. Chase verbally told me the coins I am purchasing would grade AU 58 or possibly up to 60 or 61, and that is why I bought the coins. On my Order Confirmation/Invoice the description of the coins Stated ( $10 Liberty AU-1/2 oz. CUSTOMERS BEWARE! Rosland can charge you from 4% to 21% for bullion, and 17% to 33% for numismatic coins. Wonder who makes that determination$

I received my coins on 9-3-15, and being a coin collector all my life, like my father before me, I knew the coins were not AU quality. I immediately had 3 NGC certified coin experts verify the coins were not even close to AU. the following are the results of the coins conditions i received from Rosland!
1897-coin had been cleaned ! Worthless to a coin collector!
1893- coin had been cleaned!
1894-coin had been cleaned!
1901-coin had been cleaned!
1893-coin damaged, nick on rim of coin at 12 o’clock
1902-F, wear on hair

I contacted Chase via E-Mail expressing my disappointment and anger over the coins that I had received. I guess he thought I wouldn’t know the difference between an AU 58 + coin and those that are worthless. Surprise! Chase I did as well as 3 other independent coin experts. Chase called me back immediately. His voice was not the same calm good guy that wanted to rescue me from Eric. I told Chase I am cancelling my order, and was returning the coins for a full refund. Eric yelled that the customer is always right, and that if I wasn’t happy with the coins I could buy them from someone else! Chase replied by E-Mail “Ok return them and I’ll credit your account upon receipt.” I shipped the coins back Friday 2 day Fed EX on 9-3-15, and the coins were signed for by G Gabby on 9-8-15 (Due to weekend and holiday) is why coins arrived on Tuesday instead of Monday.

On 9-8-15 I was called by Nick Peyour about my coins. Nick said my $10,629.96 would be credited back to my credit card on Friday 9-11-15. What a coincidence, same day the terrorist attacked 9-11-01!!! You draw the comparison !!!! I called Nick on Friday 3:30 EST and left a voicemail stating my money had not been credited back to my account, and asked for a phone or email response. After 2 more phone calls over the next 1 and half hours I still had no response. STRIKE THREE!

I had previously advised my bank about my Transaction with Rosland Capital, and they have now taken over and will deal with them. There are 566 synonyms for fraud. Deception, Deceit, Swindle, Sham, Duplicity, Chicanery, and I could go on and on. Choose your own words! If after reading this complaint you still want to do business with Rosland Capital, do so at your own risk!

Rosland Capital – 11766 Wilshire Blvd. Los Angeles, California 90025 United States | 310-593-2200

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57 Comments on "Rosland Capital"

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beware of ROSLAND CAPITAL!!! I bought 45,000$ worth of gold and silver and took it to 3 gold shops and they all said the same thing-that it was only worth 18,000$. These people are not honest nor straightforward. They steal from people so they can go on FOX and make advertisements which are extremely expensive. Masonic? I don’t know. But I do know that today, Jamie in Compliance at the company said I was basically a fool because I thought I could buy gold from them but that they would not make any money off of the sale. I told… Read more »
I had basically the same experience. Lied to a every level except for Jamie in the Complaint Department After 3 people lied to me about a full refund and did absolutely nothing I read my contract and found the number for the Complaint Dept. I told them my next step was to contact the Better Business B. Jamey took swift action and my account was credited within 3 days. I got a full refund. I returned the gold coins a day after I received them and tracked them to be sure they were received. They were and then the nightmare… Read more »

My father bought $49,000 worth of gold and silver coins in 2015. The price of gold and silver have risen since he bought the coins, however when we asked to sell them we received $29,000 back. The scam here is in terms of the “spread” Rosland charges. It is clear that this company preys on older people, scares them with the Fox News commercials, and then confuses them into believing they are buying gold as a “safe” investment. DO NOT BUY FROM THIS COMPANY- They are purposely scaring people and charging enormous fees to unsuspecting customers.

If you like holding shiny coins then fine, but nobody in their right mind would ever buy physical gold or silver, where as stated above, the spread is over 20% (ie it would have to go up 20% before you were in profit). Just buy the ETF which is exactly the same as buying a stock. The ticker is GLD for gold and SLV for silver, and the spread (typically <0.1%) is so small people can daytrade these instruments.

My recommendations to potential customers about this company called Rosland GOLD Capital Company, are as follows :

Please be very careful with your money .


Think very carefully before contacting or doing business with them because they are not interested in you but your money alone.

Stay safe, better off not dealing with them at all.


Very unhappy customer


What I really don’t like about their web site is that they don’t post prices. I buy silver dollars exclusively and EVERY other site posts prices plus shipping costs.

I’ve watched these commercials for years now and tired of seeing them on Fox News. Clearly preying on people wishing to build a shelter and wait for the end of time. Have any of you ever tried to sell a gold ring or something before. You NEVER get what you paid. Again you NEVER get what you paid. I can’t even believe one of these posts from someone saying they know about coins and they actually fell for this. If you want to lose money buy gold and silver. While you’re losing money I’ll make my money elsewhere. Btw only… Read more »

Excellent job of detailing the problems you had with Roslind. Guess I’ll look elsewhere! Seems like this outfit is as worthless as wet scorecards! lol

It is sad that the marketing of such a valuable asset is sullied by so many disreputable companies. It is also sad that so many people place blind faith in such companies.
The dollars involved are simply too significant to not be more diligent.

Mr Rowe. I’ve sold stuff to homeowners forever. You know what’s weird? I worked for a huge company and we put plastic on the ground and walls in people’s crawl e cost was enourmous and I kept complaining to OUR company to use white BRIGHT plastic and makemitmlook clean. Ours was clear, so you still saw the mud and the crap. Financing was 21% interest. Anyhow, imdomit for myself now. Their plastic was 6 millimeters thick. Mine is 20. Mine is twice the quality at 1/2 of the price. They still prefer the big company. I’m just baffled. And they… Read more »

Sept. 13, 2012 the price of gold was $1733 per OZ. Tody Nov. 27, the price of gold is $1058.00 In just three years the price has dropped 39% Silver has alaso been dropping in value. By the way Rosland charges sales tax on your purchase in addition to commissions.

I don’t buy gold or silver but in regards to the above…by the time you add VAT its going to bump up the price surely???

William Devane, Rosland Capital and Fox, does it get more disgusting and dishonest than them.

Fox? You must be some LSP, Liberal Socialist Progressive. Do America a favor, DON’T VOTE!

Fox Dishonest? I call them murderers. They sold Weapons of Mass Destruction to the American people and now they are selling war with Iran. Fox threatens the welfare of the entire world.

If Obama were to order a US Military Drone Strike on Fox News even in downtown New York, I would consider it to be the bravest thing anyone has ever done for mankind. Even over Jonah Salk and others.

It’s impossible to know how many lives would be saved by ending their fascist, aggressive, murderous propaganda. Their other advertiser , LIFELOCK just lost a lawsuit for $100 million

You’re a moron!

She should have paid more attention in those special ed classes!

You don’t have a clue do you! You need a head Enema!

Wow, your hyperbolic hysterics is frightening.
I hope the knives in your home are out of your reach.

I agree a bit but Fox News and right wing fanatics spread hatred towards many groups of people, blacks, women, Hispanics, Muslims, Obama, educated people, etc. yet are constantly promoting gun rights. Where do you draw the line with gun rights. Some on the right think since the government has nuclear weapons they should be able to buy them as well. Easy access to weapons has killed countless thousands of people right here with mass murders, street crime, spousal murders, hold ups and home invasions in average towns. When two dozen children get killed in Sandy Hook and about 5-6… Read more »

Come on, LHM is ridiculous on the political rant, keep it on the subject of Rosland Cap. you can take your democrat slang elsewhere

I posted a complaint against Roslyn Capital just 2 hours ago, and it has been removed saying it was pending. Why not leave my comments up for all to see and read

If you are thinking of doing business with Rosland Capital Run!!!!!! I just sent my $10.00 Liberty gold coins back 9-3-15 for a full refund. My initial contact was with Erik Von Detten, and the customer service was terrible. Erik would not answer my question about the cost of the spread ( percent charged to customers on purchases, can be up to 33% . Wonder who makes that decision $$$$$$$$) Erik side stepped the question and told me he had to take another call as a customer had called him twice. Erik said he would call me back, but he… Read more »
A couple of years ago I received a call from Rosland about two weeks after my mother-in-law passed. Evidently she had agreed to buy some $60K in gold from these crooks but had not paid for it. I argued with them about the legality of selling to an old lady that clearly had no avail. I asked what she had “paid” for the gold. They told me that and I then asked what it was worth…which was substantially higher. I told them that I would buy the gold at the price she purchased it at which is what they… Read more »

Wow!!! I thought that I was the only one, very rude to my wife and I both over the phone. We were told that we are…. well I wont stoop to his level and repeat what the gentleman said if you would call him that. But please beware of this company please!

I can’t believe anyone would buy anything from Rosland Capital. Just look at their TV adds. Would buy a used car from Bill Devane? One day he is telling us he buys gold every chance he gets and the next thing you know he is pushing silver. The adds just don’t inspire a great deal of confidence for me. It appears he’s got a ranch, horses, and even a plane; so why does he have to do TV adds? I can’t speak for his veracity but from watching those adds,no used car for me!

His golf swing is questionable as well.

I didn’t buy from them–and wouldn’t. I’m fairly certain they pay their spokesperson a LOT. Also, he’s a big Obama supporter which makes him suspect to anyone who worked hard for their money.

I’ve had nothing but a great experience with Rosland. I invested $15,000 5 years ago and just sold my coins for just over $22,000. I’ve had nothing but friendly and useful help. Great experience, highly recommend.

That’s not a heck of a lot of gain. Did you consider inflation into those 5 years your money grew 7K more and the government’s share? I think you’re in the hole.

In addition to what Luis observes, last summer gold and silver spot prices were at a 5 year low. Your ~50% profit over those same 5 years is suspect…

I don’t buy gold & silver via the internet or over the phone and you shouldn’t either. There are too many honest and reputable dealers you can deal with face to face.

I purchased what i thought was 10,472 dollars worth of gold and silver from rosland. They lied,tricked, and ripped me off for half of my money! When i found out their scam, they bought 2 gold coins back at what i paid for them. That did nothing to resolve the 4000+ they stole from me.They didn’t want me to get a lawyer, but im still debating it. I have lost so much already its sickening.sickening DON’T TRUST THESE SCAMMING BASTARDS!!!!!!

I would only own silver or gold coins physically. This IRA stuff doesn’t make good common sense. They know when you reach 70-1/2 years old you MUST begin withdrawing a minimum amount each year. They also know how much is in your account and the amount you must withdraw. It is very easy for them to low-ball the prices they give you when you sell the coins because THEY KNOW YOU HAVE TO SELL! If you don’t withdraw the minimum you will pay a rather hefty fine on your federal income taxes for that year.

If you want to get back in the positive with anything you purchased from these companies call me we have a program that is designed for it Donnell Connor 1-800-347-3250 ext 211

William Devane looks like and is a crook. I really hate that sun of a b***h and wish the worst for him. I hope when he does another commercial, while flying in that plane, that it crashes.

I was thinking of going with Rosland capital to set up a gold ira and Josh called me and I told him I was still looking into it and that I have not decided yet and he asked me if I suffered from split personality disorders because I was not willing to do everything right now and change over my IRA!! Obviously I will not be doing business with Rosland or dealing with Josh.


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