Burlington Coat Factory Complaints and Reviews
Last Updated On: November 16, 2017
RatingsAverage Rating: 3.00 out of 5
Based On: 3 Reviews
Number Of Comments: 2
Damage ReportsReported Losses: $35.00
Average Reported Losses: $11.67
Most Recent Complaint
Rudeness, unfair, uncouth
I actually have a complaint on a manager of one of your stores. The one located at Dolphin Mall, Miami, Florida. On September 12, 2015, I bought some leather shorts and I put them on and they were ripped. I am usually careful when I pick things but that day was my daughters birthday and I rushed.
When I went to return them the manager said no bc the had been stretched. I argued that of course they are leather and tight fitting! I asked for a store credit not even my money back. I loved Burlington. But the manager insisted that she was not doing anything for me so I said fine and walked away. I left the shorts there assuming she would just toss them in the garbage but NO SHE THREW THEM OVER THE COUNTER TO THE FLOOR/AT ME! In front of the whole store!
I feel that I was treated this way because I do not posses a certain look that this store is used to attending. I was humiliated and shocked! Needless to say I will not be returning and I’m telling everyone I know how I was treated!
Burlington Coat Factory – 1174 nw 12th street Doral, Fl 33166 United States
Most Recent Reviews
Discriminated With No Explanation
Complaint Filed By: R.Fennoy
On: February 24, 2014
Rating: 1 out of 5
After a recent visit to one of the Burlington Coat Factory store locations (Security Blvd.) I was approached by an...
Managers Aren’t Better Than A Employee
Complaint Filed By: yikes
On: March 21, 2013
Rating: 3 out of 5
I saw with my own eyes and heard with my own ears a manager being harsh with this employee, the...
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