Burlington Coat Factory Complaints

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Last Updated On: November 27, 2015

Burlington Coat Factory Contact Information

Business Name: Burlington Coat Factory Warehouse Corp
Corporate Address:
1830 Route 130
Burlington, New Jersey 08016 USA

Burlington Coat Factory Customer Service

Burlington Coat FactoryCorp Email: bob.lapenta@coat.com
Company Contact: Robert LaPenta, Jr - Vice President
Corp Website:

Burlington Coat Factory Ratings

Average Rating: 3.00 out of 5
Based On: 3 Reviews
Number Of Comments: 1

Burlington Coat Factory Reports

Reported Losses: $35.00
Average Reported Losses: $11.67

Most Recent Burlington Coat Factory Complaints

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Category: Clothing Stores Directory ListingBurlington Coat Factory Warehouse Corp Listing

Rudeness, unfair, uncouth

I actually have a complaint on a manager of one of your stores. The one located at Dolphin Mall, Miami, Florida. On September 12, 2015, I bought some leather shorts and I put them on and they were ripped. I am usually careful when I pick things but that day was my daughters birthday and I rushed.

When I went to return them the manager said no bc the had been stretched. I argued that of course they are leather and tight fitting! I asked for a store credit not even my money back. I loved Burlington. But the manager insisted that she was not doing anything for me so I said fine and walked away. I left the shorts there assuming she would just toss them in the garbage but NO SHE THREW THEM OVER THE COUNTER TO THE FLOOR/AT ME! In front of the whole store!

I feel that I was treated this way because I do not posses a certain look that this store is used to attending. I was humiliated and shocked! Needless to say I will not be returning and I’m telling everyone I know how I was treated!

Burlington Coat Factory – 1174 nw 12th street Doral, Fl 33166 United States

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1 Comment on "Burlington Coat Factory"

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Managers horrible and security guards they speak to cashiers and sales associate horribly I didnt know whether he was a boss or security but then saw him quite close to one of the managers I tried to report it but when I went to office they were all in there carrying on so I didn’t bother tried to call and made a complain but obviously nothing was done because went back a few weeks later and the same thing but only to find a bunch of new workers and I dont blame them, I would never recommend anyone to work… Read more »

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