G.H. Bass & Co Complaints and Reviews
Last Updated On: September 14, 2017
RatingsAverage Rating: 1.00 out of 5
Based On: 1 Review
Number Of Comments: 0
Damage ReportsCurrently No Reports of Damages.
Most Recent Review
Terrible in Refunding Your Returns-Don't Buy Online From Them!
I purchased a pair of men’s shoes that I purchased from the G.H. Bass’s website, within one day after receiving them, I sent them back via USPS (the shoes were too heavy and clunky and not as described).
They received my return on 8/24/2017 and stated that it would take business days to process the refund back to my credit card minus $6.00 for the shipping costs of the return (but yet they charged me $5.00 to originally ship their shoes to me).
Today is 9/11/2017, well past the ten business days and I still haven’t received my refund on my credit card, their customer service stated that I would have the credit refund by 9/8/2017.
I contacted them and nothing, their customer service is completely useless.
Buyer’s beware, DO NOT buy from them online! They are lousy company to do business with.
GH Bass & Co Location – 512 7th Ave Floor 28 New York New York 10018