Shantok Motors Complaints and Reviews
Last Updated On: June 4, 2017
RatingsAverage Rating: 1.00 out of 5
Based On: 5 Reviews
Number Of Comments: 3
Damage ReportsReported Losses: $16,000.00
Average Reported Losses: $3,200.00
Most Recent Complaint
Stay far away
I went to purchase a car from shantok motors in groton ct because I current car was about to die. I purchased a 2004 Buick rendezvous with about 99000 miles on it assuming this would be a safe car for my children and myself boy was I wrong.
I picked this car upon a Thursday and immediately called the Friday after to ask if the car had been in an accident. They had no idea so then I went on to tell then the traction button didn’t work, the back window didn’t roll down, it also felt like the motor was bouncing when you start the car, and the headlights were loose like the car had been in an accident.
I immediately asked then to just take the car back and give me a different one off their lot and Mike the finance guy or actually the owner of the finance company and the 3 shops refused to give me a different car. He said they would fix the problems for free considering I only had the car less than 24 hours. I then ended up dropping the car off to Jamie to be fixed. Picked the vehicle up about 3 days later and it seemed to be OK at that point.
Then it was just four days later I was driving to the hospital for surgery and when I put the car in reverse to back up the car had to gears. No park drive nothing so basically the car was stuck in reverse. I had to shut the car off while in reverse and put the emergency brake on. I called Jamie who did get the car towed to his shop and was fixing it.
At this point I was so aggravated that I tried to ask mike once again for a different vehicle since I hadn’t even had this one for 2 weeks and its been in the shop more than I’ve been able to drive it. He refused and said we’ll give you back your car and your down payment and that’s what I left with because no way in hell am I going to pay over 10,000 for a car that has been nothing bug headaches.
DO NOT BUY FROM HERE.
Shantok Motors – Groton Connecticut
Most Recent Reviews
Warning! Worst Car Dealers!
Complaint Filed By: Nicki
On: May 20, 2015
Rating: 1 out of 5
Purchased a 2006 Ford Free-star mini van in 2013 with 114,000 miles for $8,000 with a monthly payment of $400...
Warning Before Buying Vehicle From Them
Complaint Filed By: Adai
On: November 26, 2013
Rating: 1 out of 5
Reported Losses of $16,000.00
I recently purchased a vehicle from them (Durango). My husband only drives about 5 minutes from home to work one...
Complaint Filed By: Aubrey
On: October 25, 2012
i recently purchases a 01 ford mustang from shantok motors. The final price was $13,000. I have had this car...
Complaint Filed By: Lois M Shaw
On: September 25, 2012
I purchased a vehicle from Shantok Motors in Uncasville CT a 2006 PT cruiser with 105,000 miles on it. From...
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More About Shantok Motors
Shantok Motors Alternate Location: 2246 Norwich-New London Turnpike Uncasville Connecticut 860-848-7731