Sleep Number Complaints and Reviews SnapShot

Last Updated On: January 12, 2018

Contact Information

Business Name: Select Comfort Corporation
Corporate Address:
9800 59th Ave N
Minneapolis, Minnesota 55442 USA

Customer Service

Phone Number: 763-551-7000
Company Contact: Shelly Ibach - President, CEO
Corp Website:


Average Rating: 1.00 out of 5
Based On: 12 Reviews
Number Of Comments: 4

Damage Reports

Reported Losses: $27,029.47
Average Reported Losses: $2,252.46

Most Recent Complaint

Is Sleep Number a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

I was ripped off by them!

5 years ago I purchased a Sleep Number Bed and found that the padded top was wearing out to the point that the comfort was not there anymore. I contacted their customer service department to see what my options were.

First I was told I had to purchase a new mattress and after an argument about the warranty they finally agreed with me and told me I could get a replacement padded top and under padding for 595.00 and that the cost could be put on my Sleep Number Card with NO interest for 12 months.

On my first billing I saw an interest charge for $13.61 which is equal to 29.99%!

I called customer service and after talking with 5 different arrogant people for a total of 1 hour and 40 minutes I was told that I was never was offered no interest on this purchase because it was a warranty replacement. I asked her why would anyone knowingly consent to paying 30% interest for anything and yes I was offered no interest for 12 months.

Select Comfort refused to give me, a repeat customer, interest free financing for 12 months for a total of $163.32 or give me a discount of that much or make any concessions at all.

This company has no interest in their customers just their money. Stay away from them!

Most Recent Reviews

More About Sleep Number

Select Comfort Sleep number | SLEEPIQ | Double Arrow Design


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4 Comments on "Sleep Number"

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i have purchased two beds and facilitated the sale of two more by my recommendation in the last twenty years. my newest, most deluxe, most expensive model pretty much disintegrated over ten years. the plastic bladder port crumbled. broken pieces of the port stuck in the pump hose rendering it unusable. the mattress case fell apart at the seems and elsewhere. this bed was unused for half the time as i travel in my job. they wanted nearly nine hundred dollars for replacement parts. customer service offered only rote recitation of warranty specifics, attitude, tone of voice and obnoxious asides.… Read more »


Your father’s 91 year old bones are the cause of his issue. Not the Sleep Number bed.

This company may have been customer oriented at one time but I’m not feeling that way about them right now. They sure were friendly taking our money when we bought a total of five of their beds. My 91 year old father has had problems for at least the last year and a half with his bed. I’ve been to the store that sold it to him and I’ve called customer service. They are more than happy to sell you a bed but have minimal service after the fact. They have NO one who can come out to actually see… Read more »

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