Serta Complaints and Reviews SnapShot

Last Updated On: May 9, 2017

Contact Information

Business Name: Serta Simmons Bedding LLC
Corporate Address:
2600 Forbs Ave
Hoffman Estates, Illinois 60192 USA

Customer Service

Phone Number: 888-557-3782
Corp Email:
Company Contact: Robert Sherman - CEO, President
Corp Website:


Average Rating: 1.00 out of 5
Based On: 3 Reviews
Number Of Comments: 1

Damage Reports

Reported Losses: $1,931.76
Average Reported Losses: $643.92

Most Recent Complaint

Is Serta a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Serta i Comfort Mattress; NOT.

After 9 months the Serta I comfort mattress started to fail. The right side collapses so the person on that side tends to roll out of bed (without wanting to). Customer ‘service’ is anything BUT!

I filled out tons of paperwork, measurements, etc. Inspector says that it falls short by 1/2″. I said no one is lying on the bed… it collapses.

They do NOT care.

My husband is 100% disabled veteran.

They don’t care.

They took over $1,200.00 at purchase, and in less than 1 year the bed fails…



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i have a urine stain on my mattress what can i get to remove this stain


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