GM Complaints, Reviews, Scam and Fraud Reports

Company Information

Last Updated On: August 9, 2017

GM Corporate Contact

Business Name: General Motors Company
Corporate Address:
300 Renaissance Center
Detroit, Michigan 48265 USA

Customer Service Contacts

Company Contact: Daniel F Akerson - CEO
Corp Website: gm.com

GM Ratings and Reports

Consumer Loss Reports

Reported Losses: $61,454.40
Average Reported Losses: $3,840.90

Customer Ratings

Average Rating: 1.27 out of 5
Based On: 16 Reviews
Number Of Comments: 2 comments

Latest GM Complaint

GM General Motors Recalled Auto Parts - Causing head-on collision!

In January of 2015 I purchased/financed a 2011 Cadillac CTS from Mastria Cadillac in Raynham MA.

In October of 2016 the drive-shaft blew out and my CTS was towed to Randolph Auto Center in Randolph MA. Eli, the owner of the shop, told me that the costs for parts/labor would be $3000 for a rear drive-shaft, a front differential, and casings?

In April of 2017 while attempting to make a left turn from Prospect St onto Crescent St the steering-wheel locked on my 2011 Cadillac CTS causing me to merge across the yellow double-lines and partake in a head on collision!

I was not injured but my vehicle sustained a GEICO Insurance adjustment of $3000 in damages and the air-bags failed to deploy!

After my research I found out the the parts in question; the steering column, the drive-shaft, and the air-bags, electrical system, and the brakes, are RECALLED parts on all 2008 – 2013 Cadillac CTS AWD 3.6 models on the NHSTA Web-site!

On April 26, 2017 that unfortunate evening my vehicle was towed to Manolia/Lynch towing on Montello St in Brockton MA at $90 tow cost + $35 daily for storage is about $3000+ since April of 2017!

GM General Motors / Mastria Cadillac is responsible for my damages/repairs, tow/storage, loss wages, insurance, license, registration, and pain/suffering, costs $20,000!

Thank You Plaintiff, Mark A. Bland Sr.

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Dear GM: I have some “general pointers” for your company to consider. I am a Chevy fan, I’m 35, and have only ever owned Chevys (1999 S-10, 2010 Malibu.) It seems very evident to me that General Motors does NOT prioritize measures to prevent RUST on their vehicles. I could crack open a Consumer Reports Magazine, OR, more appropriately, I could VISUALLY SCAN GM vehicles as I see them on the roads of Wisconsin. I’ve noticed this phenomenon for YEARS. A ten-year old GM model has tons of rust damage, VERY OFTEN; yet a Toyota or Honda of the same… Read more »

If u r not late on ur payments they will make u late and make u pay for their mistakes

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