Hurricane Spin Mop Complaints and Reviews SnapShot

Last Updated On: August 20, 2017

Contact Information

Business Name: Telebrands Inc
Corporate Address:
79 Two Bridges Rd
Fairfield, New Jersey 07004 USA

Customer Service

Phone Number: 855-235-1850
Corp Email:
Company Contact: Ajit Khubani - President
Corp Website:


Average Rating: 1.00 out of 5
Based On: 19 Reviews
Number Of Comments: 57

Damage Reports

Reported Losses: $966.78
Average Reported Losses: $50.88

Most Recent Complaint

Is Hurricane Spin Mop a Scam, Rip Off, or Fraud? WARN OTHER CONSUMERS By Sharing

Handle snapped off of the mop head, Emails ignored

Does not hold up to their “satisfaction guaranteed” claim. Ignores emails asking for replacement. Mop handle snapped off and is worthless.

Having arthritis I could never have had the strength to break the handle easily.

All I asked for was a replacement of the mop – don’t need the pail.

Pricey but thought it would be helpful with my cleaning. Not worth it if they refuse to answer your requests.

Would never recommend this to family or friends.

15 Most Recent Reviews

More About Hurricane Spin Mop

Parent Company: Telebrands Inc


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57 Comments on "Hurricane Spin Mop"

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I have purchased 3 of the spin mops. The whole system is cheap junk. all 3 buckets leaked after 4 uses. I was careful to follow directions to not overfill. the mop heads cracked making them useless. I have had $2.00 buckets that were sturdy and flexible this poorly made system. how can this company be allowed to stay in business?!! a waste of my hard-earned money. all the thieves are not in prison where they belong. I see no attempts to improve the product nor are ane refunds given. SHAME ON THEM ps. I purchased 2 at bed,bath and… Read more »
I have had my spin mop for 4 months. The bucket stripped and stopped working. The mop is not any good if you don’t have the bucket. In addition, I purchased a replacement head for the mop – a waste of money since the bucket won’t work. I am asking for a replacement bucket. Now that I have read many of the complaints about the Hurricane Spin Mop and Telebrands, I will never recommend this product to anyone. In fact, I will tell everyone not to purchase this item because the company does not stand behind their warranty. I am… Read more »

Bought my hurricane spin mop 4 months ago and the spinner on the bucket stripped! I called customer service and they said they needed a copy o f the reciept or I could send the bucket back at my cost! Great mop used them for years but they dont stand behind their product at all! If you get a bad one your stuck! Never delt with a company that doesnt stand behind their product! This mop is expensive and they should replace it if it breaks in 4 months! Im so mad!!!!

I bought the Spin mop a month ago. The Spinner part quit working. The mop is useless without the spinner. I would like to have another bucket that will last a longer. This is to expensive a mop to have this kind of trouble.

You are right the spinner quits working frequently and the mop is virtually useless when this happens. I have had it happen 3 times already and each time I contact the company and they send me a replacement in about 6 weeks. I always notify them by phone that way I can talk to a live person.

Fourth bucket and all had to be replaced because they end up leaking. Refuse to buy another hurricane. Will buy the competitors. Last one leaking. Looks like you made some money from me, so why bother to come up with a fix.

Love the mop but the foot peddle on the bucket keeps breaking, my family has bought 4 of these at 40 dollars one is still working but it leaks I won’t them replaced or a refund

I purchased my Spin Mop off of TV after eight months the screws on the bottom of the bucket are allowing water to leak on the floor I have contacted the Spin Mop company and this supposed to be a 10 year warranty and they’re asked me about the color of the bucket and they’re saying it’s not because it’s green not blue it’s been a back and forth with no resolution

I love this mop but unfortunately the construction of the pedal on the bucket stinks! My moms bucket and mine broke in less than a year of purchase. Please make the pedal out of metal or something more sturdy it’s like the gears strip.

I Love this mop but the only thing that breaks is the white plastic piece which is removable and probably cost 50 cents but I have to buy the whole handle for over 20 dollars. I am so upset because that piece is made in chine and only cost maybe 50 cents & I have 15 handles in my garage. I guess they are not green. I can’t even call them or contact them anymore. Did they close down?

I LOVE my mop, I bought it at Wal-Mart to save any weird charges. BUCKET broke, will not spin, in less than 6 months. I have spent the last several months trying to FAX and EMAIL them for a new bucket as they say they are covered under WARRANTY. Don’t believe them! The fax numbers NEVER work and the EMAILS bounce back at me. Too bad. It’s a great idea but needs some modifications with the bucket. Sooooooooo disappointed!

i bought the spin mop about 2 months ago used it maybe 8 times and ithe rod broke near the bottom cant find replacement have to buy the entire thing again. its to bad they made it so flimsy otherwise it would be a great mop.

I have had this mop and bucket for over a year and I clean houses for a living, so it has had quite a workout. I have never had any problems with it until now. The bucket has decided to quit on me. But I will buy another one as soon as my local WalMart has them back in stock. Well worth the money.

Well mine bought from Walmart only lasted 4 mos….

my husband and i went online to their website and ordered the hurricane mop at the beginning of last month and still have not gotten it. we looked at our bank statement and they charged us $58 twice. we have been calling everyday, mon-fri, and still cant get them to cancel the order. I keep calling the toll free number and i have to sit on hold for almost and hour without talking to anyone.
is there a different number i need to call?

I bought a similar product at W-M almost a year ago for $29.97. It spins the mop just like the hurricane mop and it is awesome. I think the brand was like Cello or one of the name brand companies. I bought a new puppy about a week ago and the mop has had quite a workout this week. LOL. I have a lot of back problems and this mop is so easy to use I don’t have to take a pain pill just to mop the floor. You can skip the hurricane mop and straight to the one at… Read more »

It’s awesome. I love mine but I have a different issue with them.

It’s at Walgreens.

I, in good faith ordered ONE Spin Mop from a TV sales. I was informed I would receive a mop, bucket, and sticky buddy. I was also informed I would receive a duster for free. Not so! I ended up receiving 3 mops,3 bucket and 3 sticky buddy for a total of 129.00. Why would I, an older woman need 3 sets of mop/bucket? I call the company to complain about the incorrect order and was told not to return the merchandise because it would be too expensive to ship out. But they would send me an extra mop head… Read more »

The company doesn’t do a background check to see if you are poor and vulnerable. People make mistakes. Get over it and call the corporate office number above and get it straightened out. They sell millions of these things. They are bound to make a mistake.

This mop is a piece of crap. The concept is GREAT but the product is made from such cheap material that it doesn’t last. The mop handle falls apart and the spin mechanism stops working after a short period of time. I contacted the company and they said it was out of warranty. What a joke. Would not recommend this to anyone and have told others in person not to waste their money.

after reading all these comments about the payment mishaps I WON’T ORDER ON LINE!!!! I’ll wait till they sell this item at WALMART!!! I just want to know if the mop works. Can someone please let me know

Now it depends on which one you have. They have the one that has a peddle that breaks very easy. The mop is a wonderful concept for a person like me in a wheel chair and bad arthritis and other bad health problems, Now if you get a spinner bucket that the mop spins it is again a wonderful concept but it is not very strong. if you are careful with it does a wonderful job my real only complaint is that can’t get enough water in the bucket to last very long gets to dirty to fast. It works… Read more »

ok but does the mop work???

We ordered 2 sets of mops from this company on March 30th. Wanting to inquire about the status of our shipment, I contacted the company via the 800 number on their website on April 28th, and was routed to India. The gentleman I talked to gave me the run-around, asked me about 10 times to verify my address whenever I asked about the status of my shipment, and finally, after 10-15 minutes, I was told my order would arrive in 3-5 business days. Also, I asked to be connected to a representative within the United States, as is our right,… Read more »
I don’t know where to begin…SCAM SCAM SCAM…I recently purchased this mop thinking that I was getting 1 and then another free or should I say just pay shipping and handling…any ways I purchased 1 spin mop from best buy and thought wow let me get my mom and mother n law one…so I went on line and they had this special offer and in the process I ordered 3 spin mop dollies along with the 2 spin mops which I have not received and yes they have charged my credit card 89.00 plus they say I owe another 19.99… Read more »

I had the same experience. plus, I thought the mop could spin without so much effort! I have MS, so I thought an easier mop would be better. It is NOT easier. I have gone back to my old method of cleaning my floors. I gave the second mop (even though I really only ordered an extra mop-head) to my daughter. She doesn’t like it either. It cost me $40.00 for the second one. this is a scam!!

Thanks for the info

Thanks for the info, I had the same problem about changing order and decided not to order.

Thanks for all the info above. I was ready to order a mop but after reading reviews I decided HELL NO!!!!

Iris I


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