Ripped off - MetroPCS
I started service in October with 4 phones after verifying that my area had coverage through Metro PCS. When I got home, I had no coverage. I went back to the store and turned 2 phones in that didn’t have coverage and kept 2 phones for my grandchildren who live 2 miles from me and had coverage.
The store manager, Mike took my 2 phones back and said he would credit my two hundred and twenty one dollars to my grandchildren’s phone account and I would not have a bill due until the end of January.
After the 1st of December my grandchildren’s phone were shut off for non payment. I went to the store where I had made the purchase only to find out that it was out of business. I paid seventy dollars to get their phones turned back on.
After a week of trying to get ahold of METRO PCS I was finally able to talk to a supervisor who said that they do not show my original payment at startup only one hundred and twenty dollars not two hundred and twenty one dollars, they show no credit being applied to my account but they do show my seventy dollar payment. They said that they could only credit my account for thirty dollars at this point.
I can’t believe that this company can treat customers like this and get away with it. All I was asking for was one hundred and fifty dollars that they owed me.
Comments About MetroPCS Review: Ripped off
Most Viewed Complaints
NuWave Oven Reviews
Plenty of Fish Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More MetroPCS Complaints
We purchased new phones at metro on sunset and 117 ave. the sales rep. did not tell us that we...
My Complaint Story
I was given a birthday present from my son, “Mom go get a new phone.” The other phone was okay...
Never going into this store again!
Two weeks ago I went into a Metro PCS Store to upgrade my phone. The guy got me an LG...
Did not tell me i would pay almost $2000 for a phone!
So i had a really crappy phone (lg l9 metro pcs 2014) when everyone in the world had an iphone...
Refuses to Unblock Phone Without $$$$
I have been a customer of Metro PC since last March and the service is sketchy at best. I was...
I am a MetroPCS customer. I got a text yesterday(09/13) from 611 that there were some changes made to my...
Metro PCS Scam
I have been a loyal customer to metro pcs for about 10 years but for 6 years Ive had the...
HELLO? Anybody there?
This is my second time complaining on this site anyways. I’m sure you ask why am I still a customer?...
I started service in October with 4 phones after verifying that my area had coverage through Metro PCS. When I...
Scamed by MetroPCS
My husband and I purchased two phones and added two lines too our son’s MetroPCS account. We were told that...