One of the worst services, Methuen - Market Basket

I bought 3 turkey necks and a bag of chips at Market Basket in Methuen MA, they were in 2 separate bags… When I got home I noticed that i only had 1 bag with the chips in it, and must have left the other bag with the turkey necks at Market Basket at the check out.

When I went back to talk to the cashier she said that I left with both bags. I told her that I only had 1 bag. One of the managers checked the store camera and said that it showed me leaving with both of my bags. But I told her that when I got home I only had 1 bag – the one with the chips. I did not get the bag with the turkey necks.

She refused to give me a refund or even give me 3 more turkey necks. I was very upset to say the least. I even called home and spoke to my husband just to make sure that I did not put them somewhere, but they were not to be found.

I will never go to the Methuen Market Basket again. It was one of the worst customer service experiences I have ever received.

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