NFL tickets for 6 months without my authorization, no refund given - DIRECTV

It happened last year and it happened again this year – they added the NFL ticket despite my previous request that they not! I called and they told me I have to review my bill and they send something saying they will add to bill unless I say not to.

That is not fair or direct business practice.

When asked for a refund, I was denied it. I was on the phone for an hour before being hung up on by a supervisor, Jane.

The rep I spoke to before who was kind and I actually feel bad for as it wasn’t his fault is Albert Badge # 100666022.

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same thing happened to me. direct TV is owned by AT&T. I am beyond my 2 yr contract so I cancelled service & disputed their NFL ticket charges on my credit card. still no resolution. Will be writing my state AG & representatives about AT&Ts unethical behavior.

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