Another $200 gift card victim - DIRECTV
Add me to the list of people who got screwed out of their $200 gift card. Customer service is horrible…
You have to wait 10-15 minutes just to speak to anyone, and when they finally answer, they will either put you on hold and never come back to the phone. Or they will tell you they cannot help you, and have you call another number (then the same if you call that number).
I’ve spent numerous hours on the phone talking to csr about my gift card that they promised me, yet I did not receive it. Only to end with frustration, anger, anxiety, and no resolution every time.
I was told by several csr in mid-late March that my gift card was mailed on March 11th. But today, April 3rd. I spoke with 2 csr and they both said that there is no record of any gift cards and that there is nothing that they can do.
They are liars and I will be cancelling both my DTV and ATT wireless asap.
DO NOT SUBSCRIBE TO DIRECT TV… IF SO, I PROMISE YOU WILL REGRET IT!
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