HORRIBLE customer service – never, ever order from here - Avas Flowers

This is the worst customer service and flower delivery experience I have EVER had – and I plan to tell everyone I know to never shop here.

I placed an order last WEEK for same day delivery. Status all day said that it would be delivered. Suddenly, at the end of the day I get a notice that the item I selected was out of stock – very weird, considering I purchased a “florist’s choice” option; I would think they’d have the flexibility to choose something else appropriate.

The order was then rescheduled to the next day…and never arrived. After multiple phone calls to customer service – where NO ONE was able to give me ANY solid information – I was promised a phone call back with more information.

That follow up phone call never came and – A WEEK LATER – the same day order has not been delivered.

They sure remembered to charge my credit card right away though.

For Avas Flowers Representatives or Owners

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