Beware Fast Talkers Can Take Your Guard Down - AT&T

Branch / Location of Complaint: AT&T Authorized Retail Store
Address: 305 Second Ave Collegeville, Pennsylvania 19426

I have been with ATT for 12 years. This store in Collegeville, PA ruined my plan and view of ATT. BAD Information and Lying Sales Tactics, BEWARE GO TO A REAL ATT CORPORATE STORE.

Free giveaways are really adding lines to your account. THEY ADD LINES TO YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE. THE FREE TABLETS/ WATCHES ARE REALLY LINE ACTIVATIONS.

Did not explain the new definition of upgrade – you finance your phone at full price. I could have bought the phone from Amazon at half the price.

They did not honor the INSURANCE I carried on the phone. The new phone broke; they could have cared less.

They were fast talkers, glossing over the questions I asked.

Like I said NEVER GO THERE!

For AT&T Representatives or Owners

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