Online/Customer Service Rip-Off - Vydox

Ordered 14 day supply (online) for $4.95, noting terms of automatic shipments and Charges of $89.95 have to be cancelled within 14 days.

Called referenced number prompted if I wanted to cancel automatic shipments for $26.95 and talk to customer service (laughable). Customer service stated company sends 30 day supply (that’s what they do). I stated I wanted agreed upon supply for agreed upon price. Customer service stated I can send 30 day supply back and they will credit the $26.95 charge.

When I asked about 14 day trial, she stated I cancelled automatic shipment, when I again asked about trial, she stated send 16 back with me handling product and they would credit $26.95. I have no idea if any or all of this product has been previously handled.

For Vydox Representatives or Owners

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