Mercedes Delcid cheated customer - PNC Bank

On 10/8/15 met Mercedes Delcid at PNC location 850 Summit St, Elgin, IL 60120. She opened me a checking account and credit card with $200 reward if spending $750 during first 3 billing cycles following account opening. I used my credit card and purchased more than $1000. She told me I’ll get $200 after 3 month later which is March/2016. But she still refused to credit my account on 4/8/16 ( I come to her office again).

She gave me bank policy saying If credit card purchase more than $1000/month, then no bank monthly fee. I used credit card spent more than $1000, my bank account still charged $14 fee /month.

She gave me bank  saying If online bank statement, then no monthly statement charge fee. I changed to online statement on 2/24/16, PNC still charged $2 during 2/1/16-2/29/16 statement period.

PNC Bank – 850 Summit St Elgin IL 60120 | 847-622-3175

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