Buyer Beware! - JJsHouse

I ordered a Mother of the Bride dress from this site and when it arrived it did not fit. I was told that I could return it for a refund but when I went to their customer service agents I got a run around. They told me to take the dress to a local tailor to fix it – at my expense. The dress was not as pictured, it was poorly made and fall off my shoulders.

Furthermore the back lining isn’t high enough and a woman’s bra band shows through the lace – there is no way to hide that; even a strapless bra will be seen. Since I never ordered from them before, I contacted them through their “Chat” room ahead of time to ask them about refunds. They told me the dress would be returnable.

So far, they have not returned my money and I’m stuck with an ill fitting poorly made dress which I’ll never be able to wear anywhere.

Buyer Beware!

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