This website will do anything to avoid resolving a complaint! - HotelsOne.com

Four months after making and then cancelling a reservation, I am still trying to get them to process a refund.

They’ve done everything from not answering the phone, to putting me on hold for hours at a time, to calling me back in the late night hours, to telling me they would resolve this within 72 hours and then never actually doing anything at all.

hotelsone.com – 866-413-9810

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