Stole from the mouth of my kids - DIRECTV

We had moved and we were under the impression that there was a free movers special going on nothing was said in the conversation about $200.00 plus $19.95 shipping and handling ( mind u we have all the equipment due to the fact it was just hooked up three weeks prior) and no third party verification stating that this amount was going to be withdrawn from out bank account.

We call was on the phone for 3 hours finally got threw to someone and made out complaint three weeks later we called and a rep stated that we would be getting out money back had us fill out bank forms for them to only email us a week later stating they did nothing wrong.

This is several overdrafts later and with 5 kids really cutting us short for the month our entertainment is the tv. We thought it was safe only goes to show they steal too.

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