No More! - Choxi
It is apparent that Choxi/No More Rack is at its end. They offer incentive coupons to order from them and no orders are received. I have watched their web site continue to shrink in product offerings this past year. I have placed 4 orders this year and have not received them.
An email to their customer service results in an apology for their vender delay with an option to cancel. When I cancel I get a credit back to my Choxi account but not to the credit card that was used.
I have been reading other complaints and realize that Choxi is in violation of what is called “the mail order rule”.
The rule is as follows–The Rule requires that when you advertise mail or telephone order merchandise, you must have a reasonable basis for stating or implying that you can ship within a certain time. If you make no shipment statement, you must have a reasonable basis for believing that you can ship within 30 days. That is why direct marketers sometimes call this the “30-day Rule.”
If, after taking the customer’s order, you learn that you cannot ship within the time you stated or within 30 days, you must seek the customer’s consent to the delayed shipment. If you cannot obtain the customer’s consent to the delay—either because it is not a situation in which you are permitted to treat the customer’s silence as consent and the customer has not expressly consented to the delay, or because the customer has expressly refused to consent—you must, without being asked, promptly refund all the money the customer paid you for the unshipped merchandise.
You can now add internet sales to the above. They also cannot charge your credit card for the item until it invoices. They can however hold an authorization against a debit card. Basically I am out money but have learned a valuable lesson with this company. I do not expect to get any of my money back or the products ordered.
My last email to customer care has gone unanswered when in the past I received responses within 24 hours of the initial email inquiry.
Comments About Choxi Review: No More!
Most Viewed Complaints
Avas Flowers Reviews
PC Matic Reviews
Nice Sole Reviews
Recent Company Complaints
KD Enterprises Haverhill
4 My Kidz Movers
Marine Transport Logistics
ASR Mechanical Kansas City
Diddy’s Car Service
The Electrician Houston
Fairway Chevrolet Truck Mega Store
Certified Plumbing & Heating Saskatchewan
Juniper Hills Apartments
More Choxi Complaints
Didn’t recieve my order!!
I placed a order on July 8th and two weeks later I got one of the 4 items I ordered....
Nomorerack Change to Choxi sucks
I have placed many orders through nomorerack.com and have been very satisfied with all the purchases received. I was surprised...
Ripped Off, No Return, No Refund, Missing Pieces!
I ordered a kingsize bedspread for granddaughter in Kansas. From CHOXI I live in Houston area. The bedspread barely covered...
In November, I ordered 10 bluetooth silicone smart watches from Choxi. After receiving them, I mailed 2 as a Christmas present....
I ordered a Christmas gift on 12/13/15 because Choxi guaranteed delivery by 12/24. Needless to say that never happened. Customer...
Disappointed, Ruined, Empty Handed for Christmas
Well I ordered several things from Choxi.com ( nomorerack.com) for my 87 year old mother, and other family members in...
Sells cheap unreliable items made in China, that are not safe
In early December 2015, I ordered a battery driven riding car for $57.00. When I assembled it, there was a...
False Advertisement – Guess that’s why their name changed from Nomorerack
Advertised 2-Pack: Cuisinart CSB-79 Smart Stick 2-Speed Immersion Hand Blenders with Attachments – Refurbished, charged $41.37 shipped only one piece...
Won’t replace, even though sent wrong item
I ordered two sets of identical curtain panels. I finally get around to putting them up to find I received...
Denied refund for returned ring – Such Big Scammers!
I ordered a ring for a friend as a gift. Unfortunately, had to return it due to sizing. I emailed...