Does the to-go staff know what they are doing? - Bob Evans

Re. Store #315

This evening I ordered three Cobb salads to go, and was given a pick-up time of 10-15 minutes from when I called at 6:30PM.. This order was delivered 45 minutes after the order was called in.

This is not the first incident the pick-up times were not met from this store. I would appreciate that the staff would quote realistic pickup times so I don’t waste my time sitting in there., or having my family waiting for food.

I can only conclude the staff does not have a common sense handle on their load and give a “standard” time to quote. This is frustrating and I am not happy with the service!

For Bob Evans Representatives or Owners

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