$10 mums for a “premium” flower basket! - Avas Flowers

One of our loved ones died the day before the Labor Day holiday, so we didn’t have time to order from our local florist. We found on the internet “Avas Flowers – locally owned in the Apollo, PA area”. So we thought this would be great, since we would be traveling from SC to the funeral in Apollo PA the next day and could check out this “locally owned” florist ourselves.

When we got to the funeral we couldn’t find the flower/plant that we had purchased for the wife of the deceased. It was so small that it was put in the back of the room. It was two mums (seen them at Lowes for $4.98 each). It was supposed to be an “Elegant Bliss Basket” – Premium, large.

We were very disappointed and called Avas immediately, only to get a recording – found out they didn’t exist in the Apollo PA area! I called several times – at the funeral, at the home of the deceased, and when we got home in SC.

The only response I finally got was that hydrangeas (what was pictured in the internet ad), were out of season and mums were substituted. I can understand the substitution, but mums – really? The cheapest plant available.

I went to my local florist in SC and without even mentioning the company name she said “Avas?” “That’s the company that gives reputable florists a bad name”!

I will never use Avas again!

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12 Comments on "$10 mums for a “premium” flower basket!"

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I too, have been scammed by Ava’s….I ordered flowers for my BROTHERS FUNERAL….only afterwards, I had a gut feeling something was off. I’ve been calling them repeatedly, and they keep hanging up on me! I too, was told, they were a ‘LOCAL FAMILY OWNED FLORIST’ there in the vicinity of the funeral home….Found out this is LIE!!!! I am going to report them to the Attorney General in my state, in the state of which I was ‘supposedly’ ordering flowers from, the Better Business Bureau, I’m going to contact my lawyer, and so on….I am going to do everything in… Read more »
Avas Flowers is not a reputable company. I am sorry that I did not read these reviews of horrible service before I ordered with Avas. By phone I asked whether they had same day delivery and said that I would only order if I could be guaranteed to have the flowers delivered that day (in time for my out-of-state friend’s retirement party.) When they said yes, I placed the order and I asked again whether it would be the same day and asked that they include the delivery time (for that day) in an email to me. When I got… Read more »
I know flowers are expensive, and I don’t mind paying a little more for something for special occasions, but I did not get my moneys worth! I am disappointed in the flowers I had purchased for a friends BD. It was supposed to be the St. Patrick Day-zies, which shows a green container. Orange, Yellow and White gerber daisies and green pom poms. I purchased a deluxe size and spent after handling fees and tax $80. Well I have a picture of what was sent to my friend and it doesn’t look it the picture at all from your website.… Read more »
I ordered flowers for my niece for her 50th birthday. She was our “flower girl” in my wedding and I wanted a very special arrangement for her. I paid a total of $78 for the “deluxe” arrangement. My niece sent me a photo of what she received which looked nothing like the photo on their website. I was horrified! It was a cheap arrangement that looked like something a 3-year old put together. TERRIBLE! Everyone I showed the photo to said the same thing. I called three times talk to a manager and was told to make an appointment (which… Read more »

I personally had a bad experience with AVAS and would not use them again. I will say that the people on the phone were very nice, but they were unable to fix their mess up.

My mother purchased a rose pink and white casket spray for my grandmothers funeral. Since it was little notice my mother searched local florist and Ava’s came up. The ad showed it was a local florist place. Since we had little time to prepare, my mother ordered and paid to have it expedited to arrive the next day before 10 am as that’s the time the viewing started. We got the funeral home and the flowers did not arrive. She also didn’t receive a satin pillow that was ordered from her grandkids. The funeral director called multiple local florists and… Read more »
Purchased a Deluxe flower arrangement for my sisters retirement to be delivered in Wilmington NC. She appreciated them and liked them but when she provided a picture, I was very disappointed. I called Customer Service 4 times, was hung up on three times after being on hold for more than 30 mins each time. The fourth time, spoke with a supervisor who stated someone would call me back in 2 hrs. That was at 11:30am yesterday and it is 5:30 am the next day with no call back. I sent a picture to customer service on what I showed on… Read more »

I totally agree!!! I had the same experience and spent close to $100.00 with them only to have a very small arrangement delivered. The only thing they would offer was a 10% discount on a future order or a $10.00 credit. This is a rip off company and one to avoid at all costs.

I too ordered flowers for a funeral and I was appalled when I saw them. It was supposed to be a pink and white sympathy arrangement with pink and white ribbon as she passed from cancer. No ribbons and white and pink carnations only. No roses and I paid $127.00. I was so embarrassed and when I emailed to complain they had the nerve to ask me to send a picture. Are you serious you expect me to take a picture during a wake. Horrible customer service. Wish I saw these reviews first. I plan on trashing them on a… Read more »
I purchased a $115.99 “premium” Roses and Carnation mixed bouquet with the 45% off discount. I live in Arizona and my 73 year old mother lives in Marysville, CA. My mother was moved to a rehab ctr the same day I purchased the flowers and was heavily medicated. I did not receive the attached picture of the flowers until 48 hrs later. The most I would have spent on this bouquet w/o a discount would have been $40-50. The flowers I ordered is the one in the background w/4 roses, 2 carnations and I don’t know what the other 3… Read more »

I ordered flowers for a friend of mine who died. While the flowers were delivered and were acceptable I found another problem. My charge card information was used to make an unauthorized purchase on the same day. I contacted Avas about the problem so that it would not happen to others. Avas instructed me to send them a copy of my charge card statement. Apparently it was my responsibility to correct their dishonest system. Next iMessage I will use ProFlowers.

I ordered a 60.00 bouquet 12-16-16 for anniversary. Recieved only 2 roses and 2 carnartions in small vase! It was supposed to be a large Christmas arrangement. then charged me for a greeting card I did not ordet $65.99. They lied, said they were a local florist. I hate being ripped off! Fight back! This company is a disgrace to other florist. Scamming ring! Do not buy from them.

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